JENNIFER FERRERIO
Whispering Pines,NC
Summary
Dynamic Operations Manager with a successful track record at Xperi Inc., achieving a $900k annual savings through the automation of the Ad Skip process. Proficient in artificial intelligence and team leadership, excelling in operational efficiency and strategic partnerships. Notably maintained 99% efficiency during remote work transitions, combining technical expertise with motivational leadership to drive exceptional results. Committed to leveraging innovative technologies and proven methodologies to enhance business performance and productivity.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Executive Producer
The Big Game LLC
Los Angeles, CA
03.2024 - Current
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conferred with technical directors, crew members and writers to discuss details of production.
- Researched current trends in cinema to identify new opportunities for film productions.
- Analyzed box office performance of released films to assess financial success.
- Attended networking events to build contacts within the entertainment industry.
- Reviewed scripts for artistic merit, commercial appeal and budget considerations.
- Consulted with writers, producers or actors about script changes or workshop scripts.
- Maintained relationships with key stakeholders such as distributors, exhibitors or broadcasters.
Operations Manager
Xperi Inc.
12.2018 - 08.2024
- Various responsibilities including Process Improvement, Automation Solutions, Analytical Skills, Program Management, Human Resources, Continuous Improvement, Inventory Management, Business Planning, Hiring, Performance Development, KPIs, Quarterly Reports, and delivery annual department overviews
- Demonstrated competent performance in maintaining metrics using algorithms created for unique departments, managed million-dollar budgets, routinely exceeded company initiatives, and consistently met departmental goals
- Selected based on stellar qualities to find and work with a vendor to automate the Ad Skip (a manual process performed by a staff of 20 contractors and 5 FTEs) - successfully automated the process, eliminating costly staffing and saving approximately $900k annually
- Recipient of various company accolades and recognitions for team accomplishments in maintaining 99% efficiency post-migration to a remote work environment in 2020
- Successfully Automated TiVo AD Skip processes
Operations Supervisor
Spectrum News
03.2015 - 10.2018
- Production, Master Control, Technical Directing, Studio Maintenance, Talent Coordination, Live Events, and Engineering support
- Conducted employee evaluations as scheduled and took corrective actions when necessary
- Organized an annual review process for staff and maintained SOPs for multiple departments
- Developed the workforce by setting clear expectations, training, providing feedback and coaching
- Engaged employees to create a safe, energetic work environment through feedback and recognition
- Managed and measured employee performance and developed plans to address areas needing improvement
- Recognized as a team player, strongly motivated to achieve optimal results and the confidence to take the lead and guide other employees to perform excellently
- Turned around performance in collaboration with upper-level management to coordinate workflow and scheduling while ensuring maximum use of time for top-level efficiency
Operations Supervisor
Turner (Turner Broadcasting System, Inc)
03.2001 - 01.2015
- Company Overview: Cartoon Network, TCM, Adult Swim & Boomerang Networks
- Managed the daily workflow of direct reports and network staff, assigning responsibilities, duties, and daily tasks
- Scheduled daily operations, live events, high-profile programming, and special events
- Monitored equipment for performance and device failures
- Identified potential conflicts, Kidvid, and FCC concerns, resolving them promptly
- Ensured accuracy between automation systems, playlists, and legal logs
- Facilitated technology upgrades and migrations for all networks, in addition to managing Morpheus & ProBel automation formats
- Set up media and ancillary data
- Previewed programming and commercial media before airing daily
- Edited playlists before airtime, ensuring quality programming
- Supervised and trained new staff on new operational equipment
- Supported budgetary processes, managed staffing needs, and ensured the completion of daily tasks
- Cartoon Network, TCM, Adult Swim & Boomerang Networks
- Earned the privilege of serving as a point of contact for stakeholders while interfacing with company leadership teams, engineering teams, and network points of contact for multiple networks with special emphasis on written and oral communication, leadership, as well as staff development
- Achieved measurable outcomes that added value to the organization by making key business decisions and strategically communicating with clients, vendors, and other management team members
Producer
Gem Shopping Network
04.1999 - 03.2001
- Chyron Infinite graphics operator, teleprompter operations, floor directing, switching, projection, spot playback, and live programming recording
- Scheduled and managed daily live broadcast productions
- Managed daily host and vendor contacts, coordinated air times, and scheduled programming
- Maintained inventory, evaluated and ordered studio equipment to meet needs
- Staff hiring, training, and professional development
- Enhanced quality outcomes by facilitating the pre-show production process, including lighting for individual sets, set design, studio camera set-up, contact with satellite distributors, transmitter readings, routine maintenance, and audio & video troubleshooting
Manager
FINI Non-Linear Post Production
01.1997 - 03.1999
- Managed Post-Production daily operations for a film and television editing facility, including client services, production, traffic and editing assistance (avid 1000 & 8000), as well as videotape duplication in various formats (3/4", 1", SVHS, Beta SP, D2 & Beta cam)
- Organized and facilitated weekly meetings and strategy planning with clients and accounts executives
- Coordinated ordering, acquisitions, and scheduling
- Hired and trained new personnel and office interns
- Developed creative solutions that meet business objectives while maintaining brand standards and best practices in digital marketing
- Coordinated, trained, and directed staff to maximize productivity and efficiency while minimizing costs and maintaining safety, quality, and customer focus
Education
No Code AI & Machine Learning - Building Data Science Solutions
MIT Professional Education
01.2025
Biology -
The University of Georgia
01.1996
Biology -
University of Washington
01.1992
Skills
- Artificial intelligence
- Automation
- Broadcast
- Budgeting
- Change management
- Artificial Intelligence (AI)
- Business Development
- Cross-functional Team Leadership
- Operations Management
- Project Management
- Operations management
- Technology
- Assignment delegation
- Team building/leadership
- Process automation
- Project management
- KPI tracking
- Schedule management
- Team leadership
- Operations oversight
- Staff development
- Business development
- Employee relations and conflict resolution
- Customer service
- Process flows
- Performance evaluations
- Planning and implementation
- Cost reduction strategies
- Report generation
- Systems implementation
- Contract negotiation
- Resource coordination
- Goal attainment
- MS office
- Continuous improvements
- Strategic partnerships
- Business strategy development
- Quality assurance and control
- Process improvement
- Customer relationship management
- Operational efficiency
- Project leadership
- Budgeting and forecasting
- Performance reporting
- Production
- Performance monitoring
Affiliations
- Board Member, Raleigh Business Professionals Network Chamber of Commerce, 01/01/19 - 12/31/20
- Member, Women in Technology, 01/01/18 - Present
- Member, Women in Television, 01/01/01 - Present
- Member, Women In Cable Television, 01/01/05 - Present
- Site Lead, Pride at TiVo & Pride at Xperi, Hosted multiple events for the LGBTQIA community
Professionaldevelopmentcertification
- Business Acumen for Managers
- Leadership Skills for Managers
- Generations in the Workplace
- Situational Leadership
- 7 Habits of Highly Effective People for Managers
- Business Leadership Development
- Power, Politics, and Influence
- Networking for Success
Certification
Generative AI for Business with MSFT Azure OpenAI Program
https://www.mygreatlearning.com/eportfolio/jennifer-ferrerio2
https://www.mygreatlearning.com/certificate/FVSNDJYI
No Code AI and Machine Learning: Building Data Science Solutions
https://www.credential.net/bd28667a-f2d7-41b6-9fca-f2a1d10cdf05
Python Basics: A Beginners Course and Solved Exercises
Languages
Spanish
Limited
Timeline
Executive Producer
The Big Game LLC
03.2024 - Current
Operations Manager
Xperi Inc.
12.2018 - 08.2024
Operations Supervisor
Spectrum News
03.2015 - 10.2018
Operations Supervisor
Turner (Turner Broadcasting System, Inc)
03.2001 - 01.2015
Producer
Gem Shopping Network
04.1999 - 03.2001
Manager
FINI Non-Linear Post Production
01.1997 - 03.1999
Generative AI for Business with MSFT Azure OpenAI Program
https://www.mygreatlearning.com/eportfolio/jennifer-ferrerio2
https://www.mygreatlearning.com/certificate/FVSNDJYI
No Code AI and Machine Learning: Building Data Science Solutions
https://www.credential.net/bd28667a-f2d7-41b6-9fca-f2a1d10cdf05
Python Basics: A Beginners Course and Solved Exercises
No Code AI & Machine Learning - Building Data Science Solutions
MIT Professional Education
Biology -
The University of Georgia
Biology -
University of Washington
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