Jennifer Golden Gibson

Business Office manager and Property manager for 1Heart, LLC.

Office: Processing reports, receipts and payments, Quickbooks bookkeeping, monthly financial reports, project management, HR / employee relations

PROPERTY MANAGER:

* customer complaints promptly and appropriately, support services.

• Increased positive income flow and improved landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes,
• Conducts regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards. and protecting the interests of both landlords and tenants.
• Cultivates positive relationships, ensuring clear communication and prompt resolution of any disputes.

• Business management and property management at Kukio hospitality resort.
• Performing office duties and tasks for owner of company to help with organization and communication for enhanced business relations
• Improved time management for owner through effective prioritization and organization of tasks.
• Improved communication between owner and external parties by drafting professional correspondence
• Provided exceptional customer service for clients or vendors on behalf of executive team.
• Served as liaison between owner and HR department to streamline employee-related matters and resolution process.
• Used QuickBooks to pay bills, produce monthly invoices, reports, and budgets
• Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.

• Licensed Sales Person with Harcourts Bay of Islands Realty
• This job included real estate sales working with a large team of professionals within local, national and global Harcourts offices
• All aspects of Real Estate Sales and Rental Property Management
• Developed strong relationships with clients through consistent communication, ensuring smooth transactions and long-term satisfaction.
• Developed new business and managed new and existing clients.
• Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

• Managing the Juice and Smoothie bar at Village Hub Restaurant
• Networking with Local farmers for food supplies.
• Manage staff and maintain schedules, motivating employees to be productive and engaged.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication.

• Managing a full service staff scheduling and doing administrative support
• Networking with local farmers and gardeners to purchase seasonal produce and locally sourced ingredients
• Increased customer satisfaction by implementing effective staff training and performance management programs.

• I worked as a chef and service manager at The Raw Experience, a restaurant in Maui
• Working with local farmers to source fresh seasonal and local ingredients to make raw pies, salads and fresh juices and smoothies
• Improved customer satisfaction by attentively addressing guest concerns and promptly resolving issues.
• Developed a loyal clientele base through attentive service and engagement in community outreach initiatives.

• This job included sales orders, (invoicing and payments) and delivery management for an organic food company
• Sold organic foods and fresh grown wheat grass by the tray, delivered to health food stores island wide, 3 times a week