Summary
Overview
Work History
Education
Skills
Timeline
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Micah Rivera

Hawi,HI

Summary

Proven expertise in event setup and guest services at Fairmont Orchid, Hawaii, highlighted by consistent positive feedback. Excelled in maintaining bar cleanliness and stock levels at Hilton Hawaiian Village, enhancing service speed. At Waikiki Beach Activities, boosted staff performance and safety protocols, showcasing strong teamwork and emergency response skills.

Overview

15
15
years of professional experience

Work History

Banquet Porter

Fairmont Orchid, Hawaii
03.2023 - 10.2024

Set up and breakdown events

  • Provided exceptional customer service skills while interacting with guests, consistently receiving positive feedback from clients.

Bar Back

Hilton Hawaiian Village
08.2021 - 03.2023
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Lifeguard Supervisor, Sales Associate, PM Manager

Waikiki Beach Activities
02.2010 - 07.2021
  • Improved staff performance through regular training sessions and skill assessments.
  • Scheduled [Number] lifeguards to provide adequate coverage of pool areas during operating hours.
  • Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
  • Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.

Education

High School Diploma -

Kohala High School
Kohala
06-2005

Skills

  • Strong teamwork
  • Customer service focus
  • Cleanliness and hygiene
  • Proper lifting techniques

Timeline

Banquet Porter

Fairmont Orchid, Hawaii
03.2023 - 10.2024

Bar Back

Hilton Hawaiian Village
08.2021 - 03.2023

Lifeguard Supervisor, Sales Associate, PM Manager

Waikiki Beach Activities
02.2010 - 07.2021

High School Diploma -

Kohala High School
Micah Rivera