Sydney Harmon
Tucson,AZ
Summary
Dedicated administrative professional with a proven track record in fast-paced office environments, excelling in diverse clerical tasks and providing exceptional staff support. Recognized as a hardworking team player, consistently responsible, punctual, and productive while working independently with minimal supervision. Offers several years of experience in customer service, front desk operations, and appointment scheduling, along with strong proficiency in computer and phone systems. Eager to leverage these skills to advance a career as an Administrative/Office Assistant.
Overview
8
8
years of professional experience
Work History
Veterinarian Assistant
VCA Animal Health Hospital
01.2024 - Current
- At VCA my duties include working at the front desk proving excellent customer service and making connections with the patients and their owners, answering phones with approximately 20 calls per day, scheduling and cancelling appointments, taking client payments and setting up care club accounts.
- Assisting my co-workers with the patients’ needs, ensuring an excellent experience during their visit.
- Maintain good communication while working in a patient’s room and enter Soaps and notes after each appointment.
- Monitor surgeries and dentals.
- Place catheters, complete blood draws, in-house labs, package labs going out, administer vaccinations, and cytology stains.
- Write and fill clients’ prescriptions.
- Clean and sterilize surgical packs and instruments.
- Preform weekly maintenance on the auto clave.
- Clean and maintain kennels, patient rooms and treatment areas.
Veterinarian Tech - Intern
Humane Society of Southern Arizona
01.2023 - 12.2023
- At the Humane Society of Southern Arizona, I completed 145 internship hours.
- I cleaned the kennels and performed check-ins every morning.
- I worked in the recovery room, cleaned surgical tools, administered premeds to patients, restrained patients during blood draws, IV injections and while vaccines were administered.
Hostess and Cashier
Caruso's Italian Restaurant
05.2021 - 04.2022
- At Caruso’s I provided excellent customer service, and keeping the customers satisfied increased our overall sales.
- I trained and developed relationships with new team members and assisted existing staff members in their career development.
- I greeted customers over 50 customers per day as they entered the establishment, placing them on a waiting list when needed and seating them as a space became available.
- I packaged to go orders and restocked the wine and other supplies nightly.
- I assisted customers with the checking out process while maintaining an accurate register at all times.
Sales Representative
Tropical Kingdom
05.2019 - 04.2020
- As a sales representative at Tropical Kingdom I handled the animals, kept their enclosures clean and fed the snakes, rabbits, rats, mice, birds, fish.
- I assisted the customers with finding products and provided them with information about their new and existing animals.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Cashier/Server
Pappy's Diner
02.2018 - 07.2019
- At Pappy's Diner I started greeting customers as they came into the restaurant providing excelled customer service, prepared salads, restocked, served food, bussed and cleaned tables, kept the restaurant clean, rolled silverware, and assisted customers with the checking out process while maintaining an accurate register at all times.
- I was hired as a busser and worked my way up to a server in less than 6 months where I executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the restaurant and equipment.
- I worked independently on closing night shifts.
Education
Associates of Applied Science - Veterinary Technician
Pima Community College
Tucson, Arizona05.2024
General Education Studies -
Flowing Wells High School
Tucson, Arizona05.2022
Skills
- Hard working and dependable
- Excellent customer service and time management
- Leadership
- Ability to lift 50 pounds
- Team player
- Writing and verbal communication
- Client communication
- Computer experience
- Office organization
- Reception duties
- Medical record-keeping
- Appointment management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Veterinarian Assistant
VCA Animal Health Hospital
01.2024 - Current
Veterinarian Tech - Intern
Humane Society of Southern Arizona
01.2023 - 12.2023
Hostess and Cashier
Caruso's Italian Restaurant
05.2021 - 04.2022
Sales Representative
Tropical Kingdom
05.2019 - 04.2020
Cashier/Server
Pappy's Diner
02.2018 - 07.2019
General Education Studies -
Flowing Wells High School
Associates of Applied Science - Veterinary Technician
Pima Community College