Summary
Overview
Work History
Education
Skills
Key Skills And Expertise
Timeline
Generic

Jennifer Jackson

Atlanta,Georgia

Summary

Detail-oriented and analytical investigator with extensive experience in insurance claims, fraud detection, and financial analysis. Licensed Insurance Adjuster with expertise in evaluating complex claims, conducting investigations, and ensuring compliance with industry regulations. Strong background in research, cybersecurity, and data analysis. Adept at collaborating with legal teams, law enforcement, and clients to resolve cases efficiently.

Overview

10
10
years of professional experience

Work History

Catastrophe Field Adjuster

Allstate Insurance
01.2023 - Current
  • Conduct field investigations, assess damage, and analyze claims for validity
  • Utilize investigative techniques to detect potential fraud and ensure compliance with policy guidelines
  • Communicate effectively with policyholders, contractors, and legal teams to resolve disputes
  • Communicate effectively with policyholders, contractors, and legal teams to resolve disputes
  • Managed daily claim load of 4 new claims per day.

Business Operations Manager

The Belimone Group
01.2021 - 01.2023
  • Performed property investigations as a FEMA-Certified Disaster Recovery Inspector
  • Conducted remote and desk inspections for content loss assessments
  • Assisted in real estate transactions, analyzing property values and identifying potential risks

Arbitrator

FINRA
01.2017 - 01.2023
  • Investigated and analyzed financial and securities cases involving fraud, misrepresentation, and regulatory violations
  • Reviewed evidence, interviewed witnesses, and contributed to arbitration rulings

Advocate

Verizon Wireless
01.2017 - 01.2021
  • Provided investigative support for fraud and compliance-related issues in customer accounts
  • Researched, analyzed, and resolved financial and service-related discrepancies

Manager, Business Operations

BSB, Inc.
01.2015 - 01.2017
  • Led financial audits and fraud risk assessments to ensure regulatory compliance
  • Streamlined operations resulting in a 25% increase in productivity
  • Investigated discrepancies in financial transactions and implemented loss prevention strategies

Education

Master of Business Administration - Global Technology Management

American InterContinental University
Atlanta, Georgia

Master of Public Administration -

Georgia State University
Atlanta, GA

Bachelor of Arts -

Bennett College

Skills

  • Investigations & Fraud Detection
  • Insurance & Risk Assessment
  • Data Analysis & Cybersecurity
  • Legal & Compliance Knowledge
  • Strong Communication & Reporting

Key Skills And Expertise

  • Investigations & Fraud Detection – Experience analyzing claims, financial transactions, and regulatory violations.
  • Insurance & Risk Assessment – Skilled in evaluating loss damage estimates and fraud indicators.
  • Data Analysis & Cybersecurity – IBM-certified in i2 Analyst’s Notebook & QRadar SIEM.
  • Legal & Compliance Knowledge – Expertise in arbitration, regulatory compliance, and case analysis.
  • Strong Communication & Reporting – Ability to write detailed investigative reports and collaborate with legal teams.

Timeline

Catastrophe Field Adjuster

Allstate Insurance
01.2023 - Current

Business Operations Manager

The Belimone Group
01.2021 - 01.2023

Arbitrator

FINRA
01.2017 - 01.2023

Advocate

Verizon Wireless
01.2017 - 01.2021

Manager, Business Operations

BSB, Inc.
01.2015 - 01.2017

Bachelor of Arts -

Bennett College

Master of Business Administration - Global Technology Management

American InterContinental University

Master of Public Administration -

Georgia State University

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