Jennifer (Jen) Thompson
Luxemburg,WI
Summary
- 30 years forecasting staffing/volumes & extensive data extraction and analytics in Healthcare
- Budget/forecasts for multple staff groups and products
- Member, broker, employer and providers for dedicated groups (USAA, ERS, Milwaukee Coalition)
- 2 year long range forecasts accuracy within 2% of actual
- Green Belt Certified
- LEAN trained
Overview
27
27
years of professional experience
Work History
Forecasting/Sr. Financial Professional
Humana
DePere, WI
09.2006 - 08.2021
- Reviewed budgetary data for accuracy and consistency with goals and objectives.
- Reviewed operating budget periodically to analyze trends affecting budget needs.
- Strong data analytics of raw data for trend analysis
- Cost benefits analysis
- ROI analysis
- Supported multiple products for service operations
- Analyzed claims trends (Dx, seasonality, costs, etc.)
- Staffing models (Call Center & Chat; member, broker, employer; some provider for Dedicated Groups [ERS, USAA, Milwaukee Coalition])
Sr. Report Analyst
American Medical Security/United Health
Green Bay, WI
11.1994 - 09.2006
- Analyzed business processes and workflows and developed automated approaches to boost productivity.
- Established reporting criteria and standards to effectively maintain data integrity.
- Collaborated with leaders to determine client needs and complete assessments of business models and challenges.
- Collected, tracked and evaluated current business and market trend data.
- Researched and led investigations into various areas to drive improvements and devise new processes.
Education
High School Diploma -
Shawano High School
Shawano, WI05.1990
Skills
- Process Streamlining
- Analytical Thinking
- Financial Analysis and Planning
Timeline
Forecasting/Sr. Financial Professional
Humana
09.2006 - 08.2021
Sr. Report Analyst
American Medical Security/United Health
11.1994 - 09.2006
High School Diploma -
Shawano High School