Jennifer K. Franz

I’m currently employed as a home healthcare worker, providing care for two autistic adults.

• Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
• Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
• Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.

I worked for the state of Michigan providing care for two autistic adults.

• Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
• Scheduled and coordinated medical appointments.
• Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.

Responsible for the bookkeeping at a personal and commercial lines insurance agency.

• Maintained and processed invoices, deposits, and money logs.
• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.