Jennifer L. Hitt
Sedro-Woolley,Washington
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices, looking to use extensive restaurant knowledge to transfer into a new career. Skilled in working under pressure at high volume and adapting to new situations.
Overview
13
13
years of professional experience
Work History
Embroiderer
Ashley's Design & Letterman Jackets
07.2022 - Current
- Run and maintain multiple embroidery machines for mass production of items for schools and businesses.
- Guide clients through the process of custom embroidery.
- Performed counting and inspection of products during sewing process.
- Work on ways to make jobs more efficient.
Server/bartender
Trumpeter Public House
04.2016 - 06.2022
- Resolved guest complaints to maintain complete customer satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
- Answered questions about menu items and suggested appropriate options for food allergy concerns
- Trained new team members on restaurant procedures, menu items and high-volume service
- Observed coworkers and provided information to help improvement
Server/bartender/manager
Calamity Jane's
05.2010 - 01.2014
- Cultivated warm relationships with regular customers
- Recruited, hired and trained staff on bar practices, customer service standards and productivity
- Completed weekly liquor orders and handled distributors and promotion
- Handled customers with speed and knowledge to maintain customer loyalty
- Made schedules for front of house employees.
- Helped with marketing of establishment by getting shirts and business cards made
Education
Some College (No Degree) - Graphic Design
The Art Institute of Philadelphia
Philadelphia, PAHigh School Diploma -
Madison High School
Madison, NJ06.1995
Skills
- Dependable and Responsible
- Self-Motivated
- Flexible and Adaptable
- Attention to Detail
- Active Listening
- Problem-Solving
- Organization and Time Management
- Sales expertise
- Clear and effective communication
- Engaging personality
Timeline
Embroiderer
Ashley's Design & Letterman Jackets
07.2022 - Current
Server/bartender
Trumpeter Public House
04.2016 - 06.2022
Server/bartender/manager
Calamity Jane's
05.2010 - 01.2014
Some College (No Degree) - Graphic Design
The Art Institute of Philadelphia
High School Diploma -
Madison High School
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