Jennifer Lynn Hogan
Farmington,MN
Summary
Experienced banking professional with over 27 years of experience. Excellent reputation for resolving problems and exceeding goals while improving customer satisfaction.
Overview
27
27
years of professional experience
5
5
Certification
Work History
Senior Premier Banker II
BMO Harris Bank NA
Burnsville, MN
06.2018 - Current
- Cross-sold a wide range of services and products to increase new business and expand existing customer relationships.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify their goals.
- Worked closely with management to strategize sales techniques to increase team production and customer service.
- 2020 and 2021 Top Performer Award Winner.
- Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
- Led projects and analyzed data to identify opportunities for improvement.
Bank Manager – Vice President
BMO Harris Bank NA
St. Louis Park, MN
07.2014 - 06.2018
- Evaluated product development of NetO and partnered with MN Market to roll out program after testing.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas by using SalesForce.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and overall branch productivity.
- Ranked top 10% in overall branch success matrixes.
Vice President of Property Management
Stonebridge Communities
Apple Valley, MN
04.2011 - 12.2013
- Managed 55 employees; including full-time and part-time; hiring, firing, unemployment hearings, and counseling.
- Creator of policy and procedure manual for 1300 market rate, Section 42, HOME, HOPE and FMR apartments.
- Responsible for day to day operations of entire management company – over $100MM.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
Education
Associate of Applied Science - Accounting And Business Management
Rasmussen University
Eagan, MN09.2022
Skills
- Banking operations knowledge
- Leadership
- Self-Motivated
- Customer Service
- Training and Development
- Conflict Resolution
- Cultural Awareness
- Problem-Solving
- Planning and Coordination
Affiliations
BMO Harris Bank PAC Council
BMO Harris Bank Premier/BHFA CE Premier Council
Farmington Youth Volleyball Secretary
Farmington Youth Track Secretary
BMO Harris Bank Premier Digital Champion
BMO Harris Bank Premier Onboarding Member
Certification
- Series 6 & 63
- Life, Accident and Health Insurance Licenses
- 2020 & 2021 Top Performance Award Winner
Timeline
Senior Premier Banker II
BMO Harris Bank NA
06.2018 - Current
Bank Manager – Vice President
BMO Harris Bank NA
07.2014 - 06.2018
Vice President of Property Management
Stonebridge Communities
04.2011 - 12.2013
Associate of Applied Science - Accounting And Business Management
Rasmussen University