Rahjaunn Campbell
Burleson,TX
Summary
I am a professional, self-motivated and detailed oriented military veteran with a proven track record of sales experience, client acquisition and retention. Hard working team player with effective communication skills, organizational and leadership abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Relationship Banker II
Simmons Bank
11.2022 - Current
- Has secured and retained over $1.2million in deposit accounts since 1st Quarter
- Acquired and retained new business accounts, personal accounts, CD’s, and IRA’s resulting in monthly deposit growth of 120%
- Strong Negotiation skillset when securing Interest Rates and Annual Percent Yields
- Manages and trains tellers on daily operations efficiency, product knowledge, and Branch revenue goals
- Recommends the banks full scope of resources to customers, including traditional in branch services, digital capabilities, and business partner resources
- Performs all functions related to opening and closing accounts, IRA’s, Certificates of Deposits including assisting customers with the appropriate selection of accounts, performing research of customers' accounts, and complying with BSA and CIP requirements
- Facilitates consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)’ consumer loan portfolio(s)
- Discover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors
- Maintains a high level of client satisfaction by engaging high valued customers and businesses ensuring optimal customer service experience
- Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures to maximize document tracking efficiency
- Processes customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions
Bank Supervisor
First Convenience Bank
03.2020 - 05.2021
- Supervised and trained bank tellers to ensure all transactions of cash, check and balancing and money orders were processed accurately and efficiently on a daily basis
- Generated and processed clients' accounts while providing excellent customer service
- Provided knowledge of bank lending practices, policies, compliances and underwriting
- Criteria
- Implemented and tracked branch performance
- Improved morale increasing team cohesiveness by planning and executing monthly team building promotions
Carrier Assistant
United States Postal Services
07.2018 - 08.2019
- Delivered and collected mail while maintaining and establishing effective relationships with the general public, co-workers, union officials of diverse cultural backgrounds
- Familiarity with postal laws, regulations, products and procedures commonly while adapting to a fast-paced, changing environment
- Reported to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment
- Experienced in utilizing data to identify trends in the business that support strategic and tactical adjustments to ongoing operations.
Security Officer
Transportation Security Administration
11.2016 - 11.2017
- Operated various screening equipment to locate dangerous objects in baggage, cargo and on passengers, to prevent those objects from being transported onto the aircraft
- Demonstrated strong verbal communication skills including experience in speaking to large groups
- Performed searches and screening on passengers while communicating effectively and ensuring the flow of the terminal
- Engaged in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches
- Applied risk-based security screening protocols based on program requirements.
Crewmember
United States Army,MLRS
08.2011 - 12.2014
- Supervised subordinates in Military Training and Operations
- Responsible for the preventative maintenance upkeep, and mobility of M270A1 tracked vehicle and Launcher valued at $1.5mil in total
- Strong interpersonal skills and the ability to build effective relationships
- Developed and implemented Standard Operation Procedures (SOP), instruction & manuals for unit operations
- Coordinated and oversees projects within the unit that directly affect revenue accounts
- Surveyed and analyzed terrain, MET Data to determine optimum equipment placement and usage
- Advanced problem solving and trouble shooting of HF radio setups, GPS keys, and Fire Control Panel
- Ammunitions Handling of GMLR,ATACM missile and rocket pods
Education
Bachelors Degree of Business - Administration
Northwood University
High School Diploma - undefined
Beaver Falls Senior High School
Certificate -
Fort Worth Culinary School
11.2022
Skills
- Team Building
- Critical Thinking
- Interpersonal Abilities
- Management Of Personnel
- Advance Microsoft 365 Office Skills
- Excellent Communication
- Adaptability
- Managing Multiple Priorities
- Leadership Skills
- Proficient Listening Technique
- Customer Service Skills
- Customer Relations
- Active Listening
- Time Management
- Strategic Problem Solving
- Banking Operations Knowledge
- Revenue Growth
- Product and Service Sales
- Conflict Resolution Techniques
- Customer Information Databases
- Serve Customer Needs
- Sales Expertise
- Creative Thinking
- Count Currency
- Sell Services
- Employee Motivation
- Customer Accounts Management
- Persuasive Communication Style
- Account Audits
Certification
- CNP - Certified Notary Public
Timeline
Senior Relationship Banker II
Simmons Bank
11.2022 - Current
Bank Supervisor
First Convenience Bank
03.2020 - 05.2021
Carrier Assistant
United States Postal Services
07.2018 - 08.2019
Security Officer
Transportation Security Administration
11.2016 - 11.2017
Crewmember
United States Army,MLRS
08.2011 - 12.2014
Bachelors Degree of Business - Administration
Northwood University
High School Diploma - undefined
Beaver Falls Senior High School
Certificate -
Fort Worth Culinary School