Jennifer M. Allen
Tracy,CA
Summary
Dynamic Partner Onboarding Specialist at Motorola Solutions with expertise in strategic planning and team building. Demonstrated ability to significantly increase profit margins through the implementation of innovative sales strategies, and enhanced partner onboarding processes. Proficient in Salesforce, fostering strong vendor relations while mentoring teams to drive business growth and retention.
Overview
16
16
years of professional experience
Work History
Partner Onboarding Specialist
Motorola Solutions
Tracy, California
09.2023 - Current
- Analyzed data from various sources to identify opportunities for process and procedure improvements.
- Streamlined the North America and Canada Net New Partner application process, significantly reducing onboarding times for new partners.
- Provided comprehensive training to new Regional Channel Directors (RCDs) on the Channel Operations Process, ensuring they were proficient in reviewing and approving applications from potential new partners. This included detailed explanations of procedures, relevant documentation, and best practices for evaluating partner suitability, leading to consistent and efficient partner onboarding.
- Worked closely with all of North America, Canada, CAMs, RCDs, and Directors, including Managers (CAMs), Regional Channel Directors (RCDs), and Sales Directors, to ensure smooth partner onboarding and maintain strong relationships.
- Provided biweekly reports to Regional Channel Directors (RCDs), Channel Account Managers (CAMs), and Senior Directors, detailing net new partner applications nearing expiration. This proactive approach ensured timely engagement and action to maintain the partner network, preventing potential lapses in partnerships.
- Cultivated long-term relationships with existing clients through consistent communication efforts .
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Provided leadership and guidance to team members while encouraging collaboration across departments.
- Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
Manager/Small Business Co-Owner
Off The Hanger clothing Boutique
Tracy, CA
05.2018 - 05.2021
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Created and maintained sales environment to support business objectives.
- Maintained professional network of potential clients and business opportunities.
- Developed and implemented new sales strategies to update product lines.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
- Increased profit margin by 35% over the course of one year by focusing on product demand and marketing.
Manager/Business Owner/Operator
Mia Bella's Boutique
Tracy, CA
01.2010 - 05.2020
- Mentored and trained new hires on sales techniques and customer service procedures.
- Made financial and logistics decisions in best interest of company.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Provided excellent verbal skills to engage customers in conversation and effectively determine needs and requirements; as a result, had the highest review ratings on Google, Yelp, and Tracy, CA 'The Triangle App'
Manager of Operations/Co-Owner
Aldo’s Italian Ice and Gelato
Tracy, CA
04.2014 - 09.2018
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Met with service vendors or product suppliers to facilitate delivery.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Hired new managers to drive sustainable business growth.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Increased company revenue by 62% by building catering addition from the ground up.
Education
Associate of Business Administration - Business Administration And Management
Los Positas College
Livermore, CA06.2002
Some College (No Degree) - Medical Terminology
Los Positas College
Livermore, CA06.2002
Skills
- Knowledge of Salesforce/SFQA
- Managing North America & Canada Onboarding Documentation
- Strategic Planning
- Team Building
- Sales Oversight
- Vendor Relations
- Staff Hiring
- Planning and Execution
- Business Growth and Retention
- Business Marketing
- Reporting and Documentation
- Employee Development
- Payroll Administration
- Training and Development
- Employee Performance Management
References
Kay Schlicht
Sr. Manager, Global Sales Process & Technology
Motorola Solutions
Kay.Schlicht@motorolasolutions.com
Michelle Kramer
Distribution Program Manager
Motorola Solutions
Michelle.Kramer@motorolasolutions.com
MICHAEL MURRAY
Business Owner
Power Technology Solutions
(925) 520-5170
michael.murray@powertechinc.us
Timeline
Partner Onboarding Specialist
Motorola Solutions
09.2023 - Current
Manager/Small Business Co-Owner
Off The Hanger clothing Boutique
05.2018 - 05.2021
Manager of Operations/Co-Owner
Aldo’s Italian Ice and Gelato
04.2014 - 09.2018
Manager/Business Owner/Operator
Mia Bella's Boutique
01.2010 - 05.2020
Associate of Business Administration - Business Administration And Management
Los Positas College
Some College (No Degree) - Medical Terminology
Los Positas College
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