Jennifer Marie Clark
St. Charles,MO
Summary
Experienced in data management, exceptional customer service, and effective communication in the business environment. Proficient in executing industry-specific procedures while meeting administrative requirements efficiently. Demonstrates a strong commitment to professionalism, completing tasks with speed and efficiency.
Overview
22
22
years of professional experience
Work History
Administrative Executive
The Pisa Group
08.2014 - 05.2019
- Gathered reports, scanned records and maintained confidentiality of all electronic data.
- Input, balanced and distributed bi-weekly payroll for all employees, as well as preparing updated general ledger reports for the CEO.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Answered incoming calls and routed emails to the appropriate department leaders.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Delivered optimal administrative, customer service and case management support.
Medical Office Administrative Assistant
Take Care Health Clinic
11.2006 - 05.2009
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Collected co-pays and insurance information applying full and proper payment to patient accounts.
- Built and maintained client-centered relationships with all patients.
- Adhered to HIPAA requirements to safeguard patient information.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Senior Operations Specialist
Edward Jones
09.1997 - 12.2003
- Data entry of checks received into client investment accounts.
- Exceptional customer service to branch office administrators.
- Trained, mentored and motivated employees to maximize team productivity.
- Displayed strong telephone etiquette, while promptly and effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained positive working relationship with fellow staff and management.
- Audited company's legal documents to verify compliant policies and procedures.
- Assisted the administrative, contractual and financial departments of Cash Receipts.
Education
Graduated -
Midwest Institute
01.2004
Credits accrued -
Lindenwood University
01.1997
Credits accrued -
St. Charles County Community College
01.1996
Graduated -
Francis Howell North High School
01.1995
Skills
- Customer Service
- Fast Learner
- Expense Reporting
- File Organization
- Business Operations
- Appointment Scheduling
Timeline
Administrative Executive
The Pisa Group
08.2014 - 05.2019
Medical Office Administrative Assistant
Take Care Health Clinic
11.2006 - 05.2009
Senior Operations Specialist
Edward Jones
09.1997 - 12.2003
Graduated -
Midwest Institute
Credits accrued -
Lindenwood University
Credits accrued -
St. Charles County Community College
Graduated -
Francis Howell North High School