Jennifer O. Brown, RT(R)(VI)
Macon,GA
Summary
Patient-focused Radiologic Technologist with over twenty years of experience in the Interventional Radiology field. Successful in building strong relationships with physicians, patients and co-workers. Well-versed in producing accurate diagnostic images while maintaining patient priorities and providing clinical directives to staff. Demonstrated talents in guiding teams and strengthening relationships with patients.
Overview
21
21
years of professional experience
Work History
Lead Interventional Radiological Technologist
Piedmont Macon North Hospital
10.2002 - Current
- Facilitate positive patient care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Minimize patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Adhere closely to quality control standards in developing and labeling of diagnostic imaging materials.
- Educate patients on procedure details, provide instructions, and answer questions to minimize anxiety and improve cooperation by addressing concerns.
- Build and maintained positive working relationships with physicians, patients and staff.
- Support radiologists, cardiologists, vascular surgeons, and hospitalists with performing high-quality interventional procedures.
- Comply with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Coordinate with other healthcare personnel and departments to deliver efficient quality patient care.
- Uphold high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Train and supervise new radiologic technologists and nursing staff. Complete on-boarding process, including new-hire documentation.
- Cross-train existing employees to maximize team agility and performance.
- Maintain confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Collaborate with staff members to improve departmental processes and services provided.
- Control cost by Maintaining inventory levels to keep business operating within budget, complete accurate orders, and resolve supply chain issues.
- Schedule all Radiology Departmental staff to ensure adequate staffing, while maintaining budgetary productivity levels.
- Cultivate positive rapport with fellow employees to boost morale and promote employee retention.
- Determine quality assurance and performance improvement projects to ensure the safety of patient's and staff.
Registered Radiological Technologist
Krucial Staffing
06.2021 - 08.2021
- COVID-19 Rapid Response Team Member
- Assisted physicians with completing medical procedures and treatments.
- Collaborated with other healthcare professionals to provide comprehensive and quality patient care.
- Produced high-quality images for accurate, reliable review and interpretation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Upheld correct protocols for infection prevention and control
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Pharmacy Technician
PharMerica
05.1997 - 08.2001
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered, stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Sales Associate
JCPenney
11.1995 - 05.2000
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty by delivering excellent shopping experiences.
- Organized inventory to maintain visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Radiologic Technology - Allied Health
Middle Georgia Technical College
Warner Robins, GA2002
Psychology
Middle Georgia State University
Macon, GA1998
Skills
- Epic Superuser
- Pyxis Superuser
- Schedule 360 Superuser
- Kronos Time Editor
- PeopleSoft Supply Chain Ordering Superuser
- Staff Schedule Preparation
- Inventory Management
- Appointment Scheduling
- Attended Leadership and Interview Skills Training
- EPIC, MediTech, GE PACS, FUJI PACS, Powershare, V-RAD Teleradiology
Accomplishments
- American Registry of Radiologic Technology (ARRT)
- Vascular Interventional Radiology (ARRT, VI)
- American Heart Association BLS Certification
- American Heart Association ACLS Certification
- Presented with the Piedmont Promise 360 Champion Award December 2022 and May 2023
Timeline
Registered Radiological Technologist
Krucial Staffing
06.2021 - 08.2021
Lead Interventional Radiological Technologist
Piedmont Macon North Hospital
10.2002 - Current
Pharmacy Technician
PharMerica
05.1997 - 08.2001
Sales Associate
JCPenney
11.1995 - 05.2000
Radiologic Technology - Allied Health
Middle Georgia Technical College
Psychology
Middle Georgia State University
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