Jennifer Johnston

In my 25 years in the Healthcare field, I have gained experience in the following: Supervisor/Director duties, training new hires, reporting, analytics, assisting in resolving customer complaints, medical records abstraction, Medicare/Medicaid & commercial insurance billing, verification, authorizations, & appeals. I have worked with software such as EPIC, Meditech, A/S400 (MS4), Tandem, & QNXT. I am also a Certified Notary Public in Washington State. Hardworking Patient Account Representative dedicated to customer service and patient care. Outgoing and flexible team player. Talent for developing creative solutions that satisfy all parties. Motivated Patient Account Representative offering [Number] years of healthcare and customer service experience. Highly effective time management, conflict resolution and communication skills. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Competent Accounts Receivable Specialist bringing [Number] years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.