JENNIFER W. FORD
Summary
Experienced server with a strong focus on providing excellent customer service in a fast-paced restaurant environment. Skilled in completing tasks with attention to detail and identifying customer needs. A team player dedicated to ensuring customer satisfaction.
Overview
33
33
years of professional experience
Work History
Wine steward and server
VinoCruz Winebar and Kitchen
10.2021 - Current
- I make wine recommendations and pairing suggestions
- I find great satisfaction from providing an incredible and memorable experience for all of our patrons
- I enjoy working with my co-workers and believe in team spirit!
- I also received an award for increasing wine club membership by 40%
Bookkeeper
Growing Up in Santa Cruz Magazine
04.2018 - 10.2021
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Processed accounts payable and receivable transactions.
Clinical medical assistant and skin care sales specialist
Dr. Marie Pletsch, M.D.
04.2008 - 08.2009
- I promoted and made recommendations for skin care products and gave instructions
- I performed as a clinical medical assistant for a private Plastic Surgery practice assisting in minor surgeries and procedures
Administrative and clinical medical assistant
California Skin Institute, Dr. Greg Morganroth and Dr. Georgia Abrams
06.2000 - 08.2008
- I effectively handled all aspects of the medical practice including front and back office
- My responsibilities: instructing patients with the Obagi skin care line and other Rx products, marketing products and procedures, preparing patients for procedures, assisting in minor surgeries, sterilization, prescription refills and pre-authorizations, charting notes, scheduling appointments, collections and accounting, multiple phone lines and appointment setting, and balancing the day sheet with payments
Server
Paul’s Steak House
01.1992 - 01.1994
- Server in a fast paced steak house
Education
Associate of Science - Medical Assisting
Cabrillo College
Aptos, CA05-1993
Skills
- Professional
- Experienced server
- Hostess
- Wine steward
- Team player
- Detail-oriented
- Special Events
- Wine Tasting Events
- Wine pairing knowledge
- Staff Training and Development
- Food handling
- Dining area maintenance
- Table Setting
- Upselling
- Cleaning and sanitizing
- Table Bussing
- Warm and Friendly
- Multitasking
Careerfocus
Seeking a server position in a fast-paced restaurant environment where I can leverage my customer service skills. My focus includes great customer service, completion of tasks, paying attention to detail, defining needs, and being a team player.
Timeline
Wine steward and server
VinoCruz Winebar and Kitchen
10.2021 - Current
Bookkeeper
Growing Up in Santa Cruz Magazine
04.2018 - 10.2021
Clinical medical assistant and skin care sales specialist
Dr. Marie Pletsch, M.D.
04.2008 - 08.2009
Administrative and clinical medical assistant
California Skin Institute, Dr. Greg Morganroth and Dr. Georgia Abrams
06.2000 - 08.2008
Server
Paul’s Steak House
01.1992 - 01.1994
Associate of Science - Medical Assisting
Cabrillo College
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