Jenniffer Urbina Boves
Brigham & Women’s Hospital
Dorchester,MA
2
Languages
15
years of professional experience
Dynamic professional with a strong background in customer service and patient care. Recognized for excellent communication and organizational skills, I consistently deliver exceptional service. Bilingual and a fast learner, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. I love working with people.
Work History
Patient Care Assistant
1 Year 4 Months- Assisted patients with bathing, grooming, dressing, and mobility support.
- Monitored vital signs and reported changes promptly to nursing staff.
- Documented patient care activities accurately in electronic health records
- Responded to call lights and prioritized patient comfort and safety.
Banker / Teller
3 Years 1 Month- Advised customers on deposit accounts, loans, and banking products.
- Processed cash transactions, transfers, and account maintenance requests.
- Reviewed financial documents for account openings and loan applications.
- Resolved customer inquiries regarding balances, fees, and service issues.
Manager / Server
2 Years 4 Months- Supervised front-of-house service to maintain guest satisfaction and smooth dining-room operations
- Trained servers.
- Took accurate food and beverage orders using point-of-sale system.
- Delivered meals promptly while confirming order details and presentation standards.
Certified Nursing Assistant
6 Years 6 Months- Assisted patients with bathing, grooming, and toileting while preserving dignity and comfort.
- Measured vital signs and documented intake and outtake.
- Communicated patient status changes clearly to nurses.
- Answered call lights.
Education
G.E.D. - Certified Nurse Assistant
Skills
Hard worker
Great working with people
Positive attitude
Excellent communication skills
Responsible
Reliable
Organized
Fast learner
Bilingual
Attention to detail
Great problem solving
Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Assistant
Brigham & Women’s Hospital
03.2025 - 07.2026Read More
Banker / Teller
Citizens Bank
07.2021 - 08.2024Read More
Manager / Server
Applebee's Grill + Bar
10.2017 - 02.2020Read More
Certified Nursing Assistant
Doctor’s Hospital at Renaissance
03.2011 - 09.2017Read More
Gary Job Corps
G.E.D. from Certified Nurse Assistant
Read More