JENNIFFER VASQUEZ
Jamaica,NY
Summary
Excellent communicator with 3 years in a demanding call center environment as a Customer Service Representative.Superior computer skills and telephone etiquette.
Overview
9
9
years of professional experience
1
1
Language
Work History
Civic Engagement - Hotline Operator - Receptionist
NALEO Educational Fund
New York, NY
05.2013 - Current
- NALEO Educational Fundis the nation\'s leading 501(c) (3) non-profit organization that facilitates full Latino participation in the American political process, from citizenship to public service.?
- Answered an average of 10-20calls per day by addressing customer inquiries, solving problems and providing new product information.
Bureau of Customer Services
NYC Environmental Protection
Brooklyn, NY
05.2015 - 08.2015
- Hearts and Mind focus in helping the world to be more sustainable, just, peaceful and beautiful for our future generations.
- The main goal is to help end extreme global poverty much more quickly and cost effectively with programs that got to the roots of this major challenge.
Official Service Intern
Hearts & Minds Network Inc
New York, NY
.1 -1 - .1 -1
- Hearts & Minds main focus now is to strategize, fundraise and recruit more volunteers for a larger campaignto help reform America\'s foreign aid that only achieves part of its potential.
- An an Intern, I volunteer to work as an receptionist - welcomingvisitors by greeting them, in person or on the telephone; answering or referring inquiries.
Education
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
New York, NYCurrent
Skills
Accomplishments
I Learn America.
- I Learn America Synopsis: At the International High School at Lafayette, a Brooklyn public high school dedicated to newly arrived immigrants from all over the world, five teenagers strive to master English, adapt to families they haven\'t seen in years, and create a future of their own while coming of age in a new land.
Interests
I am one of the five students featured in the film During one full year, I worked with the filmmakers to tell my story and the stories of the 4 other students, the film has been showed in over 25 festivals including DOC NYC, Toronto International Film Festival in Canada, Thessaloníki Documentary Film Festival in Greece I had become an advocate for immigrant students like myself Furthermore, I have been involved in panels to discuss issues of immigration, education and youth in schools, universities and communities around the country I ran various workshops in schools in New York and Colorado encouraging local youth to explore their own relationship to immigration
References
REFERENCES
- John Degliuomini New York Program Manager of Civic Engagement
55 Broad StreetNew York, NY 10005
Tel: (212) 480 - 1918 Direct: (917) 634 - 5567
jdegliuomini@naleo.org
- Jean Mitchel
I Learn America director
jdissard@bway.net - Julissa Gutierrez Acting Director of National Programs and Community Relations & Northeast Director, Civic Engagement
55 Broad StreetNew York, NY 10005
Tel: (917) 406 - 4934
Timeline
Bureau of Customer Services
NYC Environmental Protection
05.2015 - 08.2015
Civic Engagement - Hotline Operator - Receptionist
NALEO Educational Fund
05.2013 - Current
Official Service Intern
Hearts & Minds Network Inc
.1 -1 - .1 -1
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
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