Jenniffer Velez Alicea
Sparta,WI
Summary
Motivated and reliable professional with extensive experience in customer service, team supervision, and restaurant management. Strong leadership, organizational, and multitasking skills, with a proven ability to work efficiently under pressure while maintaining high standards of service and team performance.
Overview
10
10
years of professional experience
Work History
Bartender
Romeo Gastrobar
Arecibo, PR
05.2025 - 12.2025
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar and workstations.
- Assisted in inventory management and restocking of supplies as needed.
- Engaged with customers to create a welcoming and friendly atmosphere.
Owner/Operator
Taqueria Birrias
Arecibo, PR
09.2024 - 03.2025
- Managed daily operations of a busy taqueria serving authentic Mexican cuisine.
- Oversaw food preparation ensuring quality and safety standards were met consistently.
- Trained staff on menu items and proper customer service techniques.
- Developed weekly inventory lists to maintain stock levels and reduce waste.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Supervisor
Chilis's Bar and Grill
Hatillo, PR
05.2016 - 06.2024
- Supervised daily operations and ensured team compliance with safety standards.
- Trained new employees on operational procedures and company policies.
- Coordinated inventory management by monitoring stock levels and ordering supplies.
- Communicated effectively with team members to resolve conflicts and improve morale.
Education
Bachelor of Science - Nursing
NUC University
Puerto Rico06-2015
Skills
- Cocktail preparation
- Inventory management
- Quality control
- Customer relationship management
- Staff training
- Food service
Timeline
Bartender
Romeo Gastrobar
05.2025 - 12.2025
Owner/Operator
Taqueria Birrias
09.2024 - 03.2025
Supervisor
Chilis's Bar and Grill
05.2016 - 06.2024
Bachelor of Science - Nursing
NUC University