Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennipher Palma- Krezman

Salem,MA

Summary

Highly efficient mortgage underwriter with extensive experience in underwriting residential mortgage loans. I excel in a challenging environment, consistently meeting deadlines under pressure. Adept at interpreting government and institutional guidelines for compliance and company standards. Proven ability to direct and implement underwriting operation to deliver a high-quality loan decision in accordance with credit policy and in support of superior customer service levels.

I am a mortgage underwriting professional with robust history of evaluating loan applications and ensuring adherence to financial standards. Proven ability to collaborate with team members and adapt to evolving industry requirements. Recognized for keen analytical skills and reliability in delivering accurate assessments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sr. Government Mortgage Underwriter

Total Mortgage Corp.
09.2024 - Current
  • Evaluated mortgage applications for risk assessment and compliance with lending guidelines.
  • Analyzed credit reports and financial statements to determine borrower eligibility.
  • Collaborated with loan officers to resolve underwriting conditions effectively.
  • Implemented process improvements to enhance efficiency in application reviews.
  • Approved or denied loans based on established criteria and underwriting guidelines.
  • Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
  • Increased customer satisfaction by providing timely feedback on application status and addressing potential issues promptly.
  • Supported the loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
  • Achieved high levels of accuracy with regard to qualify assurance loan reviews, as well as pre and post funding investor audits.
  • Review appraisals and title documents to verify accuracy and completeness.
  • Collaborated with loan officers to clarify applicant information and expedite the underwriting process.
  • Ensured regulatory compliance by maintaining up-to-date knowledge of industry guidelines and standards.
  • Review and approve all condo types for government and conventional loans.
  • Underwrite a minimum of 3 underwrites per day, with review of all resubmitted files for conditions review.

SR. Underwriter Team Lead/Post-Closing Manager

NewFed Mortgage Company
01.2020 - 09.2024
  • Responsible for reviewing mortgage applications and coming to resolutions while upholding internal, client and investor policies.
  • Analyze income stability, credit risk, current assets, property value, and other information pertinent to the credit decision process.
  • Provide options when a loan does not meet policy guidelines.
  • Review credit strength and weakness to determine credit requirements are met per investor guidelines.
  • Scrutinized appraisal reports to identify and resolve discrepancies.
  • Condo review and approval for Conventional, FHA HRAP submissions and VA condo approval submittal to the VA for review.
  • Underwriting Conventional, Chase Jumbo, Newburyport Bank Arm loans, Mass Housing, New Hampshire Housing, NJ Housing, PA Housing, OK Housing, TDHCA/TSHCA, DE Housing, FL Housing Authority, DE State Housing DSHA and FHA and VA loans to their required guidelines per investor overlays.
  • Trained conventional underwriters to obtain VA and FHA Designations.
  • Trained newly hired underwriters in Encompass, FHA Connection, VA WebLGY, all state housing portals and Meta Worx.
  • Manage post-closing team, in their responsibilities for sale of loans.
  • Remediate FHA/VA Audit findings.
  • Remediate repurchase requests from all investors for all loan types (My company has not had to buyback after remediation since I took over the department).
  • Review and audit post-closing files for LQA and provide feedback to underwriters regarding findings on loans.
  • Developed training materials for new hires, fostering a comprehensive understanding of underwriting procedures.
  • Mentored junior underwriters, providing guidance on best practices and industry standards.
  • Analyzed market trends to inform underwriting strategies and improve decision-making processes.
  • Implemented process improvements that reduced turnaround times for loan approvals significantly

Sr. Mortgage Underwriter II/Underwriting Team Lead

Salem Five Mortgage Company LLC
07.2012 - 01.2020
  • Responsible for reviewing mortgage applications and coming to resolutions while upholding internal, client and investor policies.
  • Analyzed income stability, credit risk, current assets, property value, and other information pertinent to the credit decision process.
  • Provided options when loan was outside of policy guidelines.
  • Review credit strength and weakness to determine credit requirements are met by investor guidelines.
  • Scrutinized appraisal reports to identify and resolve discrepancies.
  • Full condo review and approval for Conventional, FHA DELRAP and VA Condo approval submittal for VA review.
  • Accurately conditioning loan for outstanding documentation as needed from the borrower per the investor requirements.
  • Finalize loan for closing.
  • Underwriting Conventional, Portfolio/Jumbo loans up to $1,700,000.00, Mass Housing, New Hampshire Housing, Mass Housing Partnership, and FHA and VA loans to their required guidelines per investor overlays.
  • Coordinated with Credit Manager to develop training curriculum and lesson plans.
  • Completed annual reviews for all underwriting staff.
  • Managed all loan escalations and finalized exceptions for loans to meet requirements.
  • Trained 4 processors to become junior conventional underwriters.
  • Evaluated processors for underwriting credentials and ongoing education to further their progress to obtain additional certifications.
  • Evaluated loan applications for compliance with underwriting guidelines and risk assessment protocols.
  • Conducted thorough credit analysis, assessing borrower financials to determine eligibility for mortgage products.

Sr. Mortgage Underwriter II

Franklin American Mortgage
02.2012 - 07.2012
  • Underwriter for conventional mortgage loans for 1–4-unit residential properties. The loan amount is $1,000,000.00.
  • Ensure accurate compliance with regulations for all investor overlay requirements.
  • Review and update mortgage application as necessary.
  • Review credit strength and weakness to determine credit requirements are met.
  • Review and approval of appraisals and collateral.
  • Review all documentation for mortgage approval i.e. credit, income for types of employment: pay stubs W2’s, WVOE’s business and personal tax returns for self-employed borrowers.
  • Evaluated complex mortgage applications to ensure compliance with underwriting guidelines.
  • Mentored junior underwriters, enhancing their decision-making skills and technical knowledge.

Sr. Mortgage Underwriter II

JP Morgan Chase Home Lending
11.2009 - 02.2012
  • Underwriting of mortgage loans for 1–4-unit residential properties with a loan amount cap of $1.7 million.
  • Ensure accurate compliance with regulations for all investors overlay requirements.
  • Review and update mortgage application as necessary.
  • Review credit strength and weakness to determine credit requirements are met per investor guidelines.
  • Review and approval of appraisals and collateral.
  • Review all documentation for mortgage approval i.e. credit, income for types of employment: pay stubs W2’s, WVOE’s business and personal tax returns for self-employed borrowers.
  • Accurately conditioning loan for outstanding documentation as needed from the borrower per the investor requirements.
  • Finalize loan for closing.

Education

Business Management and Finance

South Suburban College
South Holland, IL
01.1996

Skills

  • Documentation review
  • Residential mortgage lending regulations
  • Application analysis
  • Loan origination software (Encompass)
  • Jumbo and super jumbo loans
  • Generate training materials for underwriter trainees
  • Decision-making
  • Microsoft office
  • Income evaluation
  • Property evaluation
  • Regulatory compliance
  • VA WEBlgy
  • USDA GUS
  • FHA CONNECTION

Certification

Currently certified: FHA DE CHUM, USDA and VA/LAPP SAR

Timeline

Sr. Government Mortgage Underwriter

Total Mortgage Corp.
09.2024 - Current

SR. Underwriter Team Lead/Post-Closing Manager

NewFed Mortgage Company
01.2020 - 09.2024

Sr. Mortgage Underwriter II/Underwriting Team Lead

Salem Five Mortgage Company LLC
07.2012 - 01.2020

Sr. Mortgage Underwriter II

Franklin American Mortgage
02.2012 - 07.2012

Sr. Mortgage Underwriter II

JP Morgan Chase Home Lending
11.2009 - 02.2012

Business Management and Finance

South Suburban College
Jennipher Palma- Krezman
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