Jennipher Reyes Mateo
Hazleton,PA
Summary
Dynamic professional with a diverse background in ducation, warehouse management, and office administration. Proven ability to develop engaging lesson plans, optimize inventory processes, and streamline office operations. Strong organizational and communication skills, adept at fostering positive relationships with students, colleagues, and stakeholders. Seeking to leverage versatile expertise to contribute effectively to a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Line Lead
Cargill
Hazleton, PA
07.2024 - Current
- Directed workflow, monitored progress, and ensured deadlines were met.
- Ensured all production processes complied with company policies and procedures.
- Supervised daily line operations to ensure production targets were met or exceeded.
Teacher
Pixie Paradise Early Learning Center
Hzleton, PA
10.2022 - 06.2024
- Developed and implemented lesson plans based on curriculum objectives.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
Front Office Clerk
Job Corps Center
Hazleton, PA
09.2021 - 09.2022
- Scheduled appointments for clients and customers with appropriate staff members.
- Assisted in the preparation of reports and presentations, supporting office operations.
- Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
Process Assistant
Amazon
Hazleton, PA
09.2019 - 09.2021
- Assisted in the development of efficient and effective process protocols.
- Facilitated training sessions for staff on how to use newly implemented processes effectively.
- Monitored process performance to ensure compliance with established standards.
Customer Service Representative
The Bread Store
Hzleton, PA
02.2019 - 09.2019
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Handled cash transactions accurately according to established policies and procedures.
Front Office Receptionist
Accurate Personnel
Hazleton, PA
06.2018 - 10.2018
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
- Provided excellent customer service by responding promptly to inquiries and requests from clients, customers in person or via telephone, email.
Teacher's Assistant
Rayito de Sol
Santo Domingo, DR
06.2013 - 11.2017
- Provided individualized assistance to students with special needs in the classroom.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Education
Basic Life Support
American Heart Association
PA02-2024
Associate of Arts - Early Childhood Education
Luzerne County Community College
Nanticoke, PA05-2023
Some College (No Degree) - Office Administration
Job Corps
Drums, PA02-2019
Skills
- Fluent in English and Spanish
- Microsoft Office
- Classroom Management
- Warehouse Organization
- Inventory Management
- Customer Service
- Production supervision
- File Organization
Timeline
Line Lead
Cargill
07.2024 - Current
Teacher
Pixie Paradise Early Learning Center
10.2022 - 06.2024
Front Office Clerk
Job Corps Center
09.2021 - 09.2022
Process Assistant
Amazon
09.2019 - 09.2021
Customer Service Representative
The Bread Store
02.2019 - 09.2019
Front Office Receptionist
Accurate Personnel
06.2018 - 10.2018
Teacher's Assistant
Rayito de Sol
06.2013 - 11.2017
Basic Life Support
American Heart Association
Associate of Arts - Early Childhood Education
Luzerne County Community College
Some College (No Degree) - Office Administration
Job Corps