Efficient shipping and receiving manager/ clerk with solid background in managing shipping and receiving operations. Successfully coordinated logistics processes, ensuring timely and accurate inventory control. Demonstrated proficiency in team leadership and workflow optimization. Excellent understanding of international shipping, documentations, HTS codes, incoterms, and tariffs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shipping & Receiving Manager
Apex Engineered Products
Clark, PA
03.2026 - Current
Oversaw daily shipping and receiving operations, ensuring adherence to safety and quality standards.
Coordinated logistics with carriers to optimize delivery schedules and reduce transit times.
Implemented process improvements that enhanced inventory accuracy and streamlined workflow efficiencies.
Trained and mentored team members on best practices for shipping, receiving, and inventory management.
Managed inventory control systems to ensure accurate stock levels and minimize discrepancies.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Developed strategic initiatives for cost reduction in shipping operations while maintaining service quality.
Collaborated with cross-functional teams to support production schedules and customer order fulfillment.
Enhanced shipping efficiency by implementing streamlined processes and procedures.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Negotiated more favorable shipping rates with carriers, contributing to cost savings without compromising service quality.
Foreign Trade Zone Administrator
Steelite International
Youngstown, OH
01.2024 - 03.2026
Create bond paperwork for international shipments.
Classify products using HTS codes.
Calculating duties and taxes for shipments.
Answered phone calls and emails from clients to address questions, complaints, and needs.
Utilized computer software to complete various administrative tasks.
Collaborated with other teams to develop strategies for improving operational efficiency.
Maintained confidential records in accordance with company policy and legal requirements.
Created and maintained filing systems, both electronic and paper-based, for easy access to information.
Administrative Assistant
Logan Insurance & Financial Services, LLC
Austintown, OH
05.2023 - 01.2024
Maintained files and filing, keeping sensitive information confidential.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Developed and maintained filing systems for confidential documents and records.
Managed office supplies inventory and placed orders when necessary.
Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
Compiled and entered data into various databases to ensure accuracy and completeness.
Maintained database of client contact information with accuracy and attention to detail.
Server
Riser’s Tavern and Grille
Boardman, OH
09.2022 - 05.2023
Provided excellent customer service by anticipating needs and responding promptly to requests.
Greeted and accommodated guests, building positive experience from first interaction.
Demonstrated ability to interact with customers in a friendly and professional manner.
Used good communication skills to reduce guest dissatisfaction.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Processed payments and completed register transactions accurately.
Logistics Supervisor
Cattron North America
Warren, OH
11.2018 - 09.2022
Trained new employees on company policies, procedures and work ethics.
Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
Delegated tasks to team members according to individual strengths.
Worked closely with upper management to develop strategies for improving operational efficiency within the department.
Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
Monitored workflow processes to ensure accuracy and timeliness of deliverables.
Shipping and Receiving Supervisor
maxill, Inc.
Cortland, OH
03.2015 - 11.2018
Tracked all incoming and outgoing packages using various software programs including UPS Worldship and FedEx Ship Manager.
Documented all activities related to shipping and receiving including invoices, bills of lading, packing slips.
Conducted regular safety checks for hazardous materials handling, storage, and transportation compliance.
Performed quality control checks on incoming goods before processing them into the system.
Utilized knowledge of shipping regulations to validate compliance with government laws.
Education
Bachelor of Arts (B.A.) - Supply Chain Management Candidate
Southern New Hampshire University
Manchester, NH, US
05-2028
GED - US
Choffin Career Center
Youngstown
01-1998
Skills
Material Handling
Order Picking and Processing
Shipping and Receiving
Forklift Operation
Warehouse operations
Forklift operation
Shipping procedures
Freight management
ERP/ WMS
Certification
IATA Dangerous Goods Shipping - Air
IATA Dangerous Goods Shipping - Ground
Train the Trainer - Forklift
Tariff Classification Workshop
Notary Certification
Timeline
Shipping & Receiving Manager
Apex Engineered Products
03.2026 - Current
Foreign Trade Zone Administrator
Steelite International
01.2024 - 03.2026
Administrative Assistant
Logan Insurance & Financial Services, LLC
05.2023 - 01.2024
Server
Riser’s Tavern and Grille
09.2022 - 05.2023
Logistics Supervisor
Cattron North America
11.2018 - 09.2022
Shipping and Receiving Supervisor
maxill, Inc.
03.2015 - 11.2018
GED - US
Choffin Career Center
Bachelor of Arts (B.A.) - Supply Chain Management Candidate