Jennifer Carriere
Pittsfield,MA
Summary
Driven Certified Pharmacy Technician/ Immunizer with a proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions in stressful and fast paced environment
Overview
18
18
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
Pittsfield, MA
04.2019 - Current
- Nationally Certified (PTCB) 09/2021
- Certified Immunization Tech 3/2021. Mix, prepare, and administer vaccinations(Covid/Pfizer and flu)
- Counted and measured medications following standard procedures.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Weekly supply order
- Nationally Certified (PTCB) 09/2021
- Certified Immunization Tech 3/2021. Mix, prepare, and administer vaccinations(Covid/Pfizer and flu)
- Works well under stress and in fast paced environment
- Helped out in front store and other stores when they were short-handed
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Entered and processed patients' prescriptions into internal system.
Retail Sales Associate
AMRG (G.H.Bass)
Lee, MA
11.2016 - 12.2019
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Folded and arranged merchandise in attractive displays to drive sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, online orders and gift card activations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Volunteer
The Berkshire Dream Center
Pittsfield, MA
11.2012 - 12.2017
- Sorted and distributed food to disadvantaged families
- Stocked and rotated inventory regularly
- Helped with disaster relief for Hurricane Sandy in Long Island, NY
- Helped with whatever job and need was needed for that day
Manager
Domino's Pizza
Easthampton, MA
10.1989 - 01.1997
- Maximized performance by monitoring daily activities and mentoring team members.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Accomplished multiple tasks within established timeframes.
- Approved regular payroll submissions for employees.
- Cross-trained existing employees to maximize team agility and performance.
- Made sandwiches and pizzas
- Maximized employee morale
- Answered phones politely and accurately recording and confirming orders
- Managed inventory to achieve targeted gross profit margins
- Interviewed and hired and trained new associates and terminations
- Weekly schedule for employees
- Cashout drivers at end of their shift
- Worked well under stress and in fast paced environment
- I worked in various stores that my boss owned whenever he needed me (Easthampton, Westfield, S. Hadley/Holyoke, Amherst, Agawam, Chicopee, Enfield, CT.)
Education
Associate of Arts - Criminal Justice
Jan 1995-Jan 1996
High School Diploma -
06.1990
Skills
- Data Entry
- Patient Profile Setup
- Prescription Filling and Labeling
- Works well under stress and fast paced environments
- Detail-Oriented
- Cash Register Operations
- Inventory Management
- Customer Service
- Payment Processing
- Prioritization and Organization
- Medical Insurance Claims Processing
- Pharmacy Management Software
- Attention to Detail
Timeline
Certified Pharmacy Technician - Walgreens
04.2019 - Current
Retail Sales Associate - AMRG (G.H.Bass)
11.2016 - 12.2019
Volunteer - The Berkshire Dream Center
11.2012 - 12.2017
Manager - Domino's Pizza
10.1989 - 01.1997
Bay Path University - Associate of Arts, Criminal Justice
Easthampton High School - High School Diploma,