Hi, I’m
Jenny Acosta
Denham Springs,LA
Summary
Kind, calm, and mature person committed to ensuring child's welfare and wellness through fun educational activities to boost mental and physical growth in a pleasant atmosphere. Homeschool preschool teacher and mother of 3, with knowledge of nutrition, hygiene, behavior, and physical health for stable early development.
Overview
9
years of professional experience
Work History
RaceTracBaton Rouge, Louisiana
Relief Manager
04.2024 - Current
Job overview
- Managed day-to-day operations in accordance with established budgets and timelines.
- Ensured compliance with company policies and procedures as well as local regulations regarding health and safety.
- Responded quickly and effectively to customer complaints and inquiries.
- Performed daily inspections of the facility to identify any potential safety concerns or operational problems.
- Implemented operational processes designed to streamline workflow, improve efficiency, and reduce costs.
- Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
WalmartDenham Springs, Louisiana
Cashier
06.2021 - 04.2024
Job overview
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
The Home Depot IncBaton Rouge, Louisiana
Head Cashier
10.2018 - 06.2021
Job overview
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Identified opportunities for improving operational efficiency through process optimization initiatives.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed scheduling of cashier shifts to ensure adequate coverage during peak hours and special events.
The Bass Pro ShopDenham Springs, LA
Warehouse Receiver
12.2015 - 10.2018
Job overview
- Assisted in maintaining a clean working environment by sweeping floors, removing trash.
- Stacked merchandise on pallets and shelves according to predetermined sequence and identified damaged goods.
- Prepared documents such as work orders, bills of lading, shipping orders, and receiving reports accurately and efficiently.
- Organized warehouse space in an efficient manner while adhering to safety regulations.
- Verified shipment contents by comparing items to bills of lading, manifests, or other records.
- Inspected all materials received for damage, quantity accuracy, and conformance to specifications.
- Received and processed incoming shipments for accuracy and completeness; checked invoices against purchase orders.
- Communicated effectively with other departments regarding product availability status and timely order fulfillment.
- Operated computer systems for data entry purposes related to receiving functions; maintained accurate records of material received into the warehouse system.
- Resolved customer complaints regarding deliveries promptly and courteously.
- Provided assistance with loading and unloading trucks when necessary; coordinated the delivery of products to customers promptly and accurately.
- Unloaded freight from trucks with the use of a forklift or pallet jack.
- Filled out labels, held tags and packaged equipment as necessary.
- Filled orders by locating and preparing items for delivery.
Education
Remington College - Baton RougeBaton Rouge, LA
Diploma from Medical Coding And Billing
08-2008
Skills
- Early childhood knowledge
- Meal and snack prep
- Keeping children safe
- Housekeeping abilities
- Personable nature
- Preschool education
- Lesson Planning
- Shift Management
- Customer Service
- Positive Attitude
- Reliability
- Time Management
- Organizational Skills
- Self Motivation
- Multitasking
- Homeschool teacher
Timeline
Relief Manager
RaceTrac
04.2024 - Current
Cashier
Walmart
06.2021 - 04.2024
Head Cashier
The Home Depot Inc
10.2018 - 06.2021
Warehouse Receiver
The Bass Pro Shop
12.2015 - 10.2018
Remington College - Baton Rouge
Diploma from Medical Coding And Billing