Jenny Alvarez
Fords,USA
Summary
Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and dynamic problem-solving. Recognized for adaptability and keen focus on achieving objectives. Coordinated prevention programs for seniors, children and families for 14+ years. Experience working with families, advocating for their needs and stability of their home.
Overview
15
15
years of professional experience
Work History
Associate Director of Community and Family Services Dept.
Jewish Renaissance Foundation
01.2024 - Current
- Plans, organizes, administers, and reviews the services provide within the Family Services programs
- Led teams of up to 10 personnel, supervising daily performance as well as training and improvement plans.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Ensures DCF contractual agreements are met, including Level of Service and outcomes
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Establishes and maintains relationships with other agencies and organizations to collaborate on community needs and services
- Implement strategies to strengthen relationships with key external stakeholders, including nonprofit and community organizations, corporations, and individuals
- Identifies the strengths, challenges and service gaps in the community in collaboration with the community partners and parent leaders
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Oversees the Parent-Child Activities, Leadership Development, response to emergency cases and coaches staff on addressing the needs of family mentoring cases.
- Seek out and secure new program partnerships that would benefit families and bridge gaps in community services.
- Ensures all core services are implemented
- Has the ability to utilize, handle, maintain and dispose of all communications, documentation and information, whether written, verbal or electronic, to ensure that the highest standards of confidentiality are maintained
- Coordinate site visits for potential program partners
- Work with staff to identify family and/or participant goals, strengths, needed services and support, follow up on referrals, and track progress
- Assist program staff in building and maintaining collaborative partnerships with participants, families and the community services
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Family Services Manager
Jewish Renaissance Foundation
03.2023 - 01.2024
- Collaborated with multidisciplinary teams to develop holistic strategies for addressing complex family needs.
- Contributed to grant writing efforts that secured additional funding for essential programs or services within the organization.
- Mentored and supervised staff members, fostering professional growth and higher quality services.
- Consistently monitored program budgets, ensuring responsible allocation of funds and effective management of department resources.
- Ensured compliance with state regulations through consistent policy implementation and staff training.
- Streamlined processes within the department, resulting in increased efficiency and improved service delivery.
Family Success Center Coordinator
Jewish Renaissance Foundation
06.2012 - 04.2017
- Entered data, generated reports, and produced tracking documents.
- Managed event logistics, ensuring smooth operations and successful outcomes for all center activities.
- Organized special events such as workshops or guest speakers that aligned with center goals while fostering community involvement.
- Established policies and procedures for the center, creating a consistent framework for staff members to follow.
- Provided support to staff members through training and guidance on center policies, procedures, and best practices.
- Maintained accurate records of participant attendance, facility usage, and financial transactions for streamlined reporting and analysis.
- Streamlined communication between staff members by establishing clear channels of communication for planning purposes.
- Evaluated program effectiveness using feedback from participants and staff members, making improvements as needed to better serve the community.
- Collaborated with team members to develop innovative program offerings, attracting a diverse range of participants.
- Developed strong relationships with community partners to enhance collaboration opportunities and expand program reach.
- Handled complex scheduling tasks for multiple rooms within the facility while minimizing conflicts or double bookings.
- Assisted in the creation of marketing materials to promote center programs, resulting in increased community awareness and engagement.
- Facilitated regular staff meetings where progress updates were shared among team members.
- Gathered and organized materials to support operations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Case Manager
Jewish Renaissance Foundation
10.2009 - 03.2010
- Provided case management for families suffering from financial difficulties
- Counseled families on how to increase income and become gainfully employed
- Assisted clients in obtaining rental, utility, relocation and emergency food assistance
- Reviewed files to make sure they met FAC guidelines throughout the case management process
- Provided detailed notes of families’ successes and case management experience
Group Leader/Case Manager
Family Connections
10.2009 - 03.2010
- Provided case management for families referred by schools or other agencies; seeking better parenting skills for children presenting problematic behaviors
- Ran group parenting lessons with other group leaders
- Organized materials for group counseling meetings
- Performed intakes to better assess clients
- Provided services for the Spanish speaking communities by translating lessons and referral lists
- Assisted in conducting presentations in sites to individuals about program
- Worked hand in hand with program coordinator in devising strategies to enhance the success of group skills
- Assisted in recruiting clients and set up future program locations in order to meet yearly quota for program funders
Education
Bachelor of Arts - Sociology and Anthropology, Concentration on Youth and Family Services
New Jersey City University
Jersey City, NJCase Management Certification -
Rutgers University
New Brunswick, NJFamily Development Credential Certification -
Rutgers University
Management Certificate -
Middlesex County College
Edison, NJSkills
- Project Management
- Strategic leadership
- Analytical Thinking
- Coaching and Mentoring
- Team Collaboration and Leadership
- Operations Management
- Process Improvement
References
References provided upon request
Accomplishments
- Collaborated with team of 5 individuals in the development of My Choice Store, a client choice pantry for the eastern side of Middlesex County.
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets that supported monthly reporting.
Languages
Spanish
Full Professional
Timeline
Associate Director of Community and Family Services Dept.
Jewish Renaissance Foundation
01.2024 - Current
Family Services Manager
Jewish Renaissance Foundation
03.2023 - 01.2024
Family Success Center Coordinator
Jewish Renaissance Foundation
06.2012 - 04.2017
Case Manager
Jewish Renaissance Foundation
10.2009 - 03.2010
Group Leader/Case Manager
Family Connections
10.2009 - 03.2010
Case Management Certification -
Rutgers University
Family Development Credential Certification -
Rutgers University
Management Certificate -
Middlesex County College
Bachelor of Arts - Sociology and Anthropology, Concentration on Youth and Family Services
New Jersey City University
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