Jenny Ayala
Burke,VA
Summary
Compassionate Home Care Provider, highly productive and efficient in task completion. Possess specialized skills in personalized care planning, medication management, and mobility assistance. Excel in empathy, communication, and problem-solving to enhance client comfort and safety.
Overview
11
11
years of professional experience
Work History
Home Care Provider
Michelle Kirkwood
Springfield , VA
01.2015 - 01.2017
- Followed care plan and directions to administer medications.
- Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Responded promptly to emergency situations involving clients.
Home Care Attendant
Anne Weinberg
Burke, Virginia
01.2010 - 01.2014
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Assisted patient with grooming, bathing, dressings, mobility, foot and nail care tasks.
- Performed light housekeeping duties, including laundry, vacuuming, dusting and other related tasks.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Administered medications as prescribed by doctor or other health professional.
- Cared for disabled children or children with sick or disabled parents.
- Engaged in recreational activities with clients; played games, read books or went for walks together.
- Delivered high level of assistance with cooking, meal preparation and shopping.
Restaurant Hostess
Dolce Vita Restaurant
Fairfax, VA
01.2006 - 01.2007
- Communicated with servers about new tables, changes in food availability and customer comments.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Managed reservations, waitlists, and special requests for large parties.
- Built positive relationships with other front-of-house and kitchen staff.
- Took reservations from patrons by phone or online.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Accepted payments from guests for dine-in and take-out foods.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Greeted guests and sat customers at tables or in waiting areas.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Associate of Science - Science
Northern Virginia Community College
Annandale, VA05-2015
Skills
- Client documentation
- Case management experience
- Progress documentation
- Behavior redirection
- Vital signs monitoring
- Compassionate caregiving
- Meal preparation
- Toileting assistance
- Housekeeping tasks
- Housekeeping
Timeline
Home Care Provider
Michelle Kirkwood
01.2015 - 01.2017
Home Care Attendant
Anne Weinberg
01.2010 - 01.2014
Restaurant Hostess
Dolce Vita Restaurant
01.2006 - 01.2007
Associate of Science - Science
Northern Virginia Community College