Jenny Barkley
Aiken,SC
Summary
Dynamic and reliable professional with extensive experience in Customer Service, Excelling in schedule management and customer rapport. Proven ability to enhance customer satisfaction through strong relationship-building skills. Detail-oriented with expertise in order processing and a commitment to maintaining high standards of service.
Overview
17
17
years of professional experience
Work History
Driver
Walmart
Aiken, SC
07.2021 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Stay at Home Mom
Self
Aiken, SC
11.2018 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Receptionist
MAACO Collision Repair and Auto Painting
Spartanburg, SC
03.2016 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Customer Service Cashier
Cookout
Spartanburg, SC
11.2011 - 03.2016
- Streamlined customer service processes, reducing wait times and increasing satisfaction.
- Greeted incoming customers and provided reliable, friendly customer service.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Sterile Processing Technician
Baylee Dental
Lake City, FL
02.2009 - 09.2011
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Verified and maintained proper documents and records for sterilization.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Eagle-software proficiency.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL06.2015
Fortwhite High
Fort White, FL05.2004
Skills
- Punctual and reliable
- Schedule management
- Order picking and processing
- Customer rapport
- Appointment scheduling
- Attention to detail
Timeline
Driver
Walmart
07.2021 - Current
Stay at Home Mom
Self
11.2018 - 07.2021
Receptionist
MAACO Collision Repair and Auto Painting
03.2016 - 11.2018
Customer Service Cashier
Cookout
11.2011 - 03.2016
Sterile Processing Technician
Baylee Dental
02.2009 - 09.2011
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Fortwhite High