Jenny Bui
Fort Walton Beach
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Orchid Nails & Spa
06.2023 - Current
- Developed and implemented successful social media campaigns to support company objectives
- Created engaging content for multiple social media platforms
- Managed the daily operations of all assigned social media accounts
- Researched industry trends and competitor's activities to develop new ideas for content creation
Administrative Assistant
Southland Pest Service
03.2022 - 06.2023
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Composed letters, Wood Destroying Organisms reports, emails, and other written correspondence
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Maintained office supplies inventory by checking stock to determine inventory level
- Coordinated mailings including sorting mail, preparing packages for shipping via postal service
- Processed invoices and payments using accounting software applications
- Answered questions from customers regarding products and services offered by the company
Receptionist
Emerald Coast Animal Hospital
10.2021 - 03.2022
- Answered and directed incoming calls using a multi-line telephone system
- Processed payments and updated accounts to reflect balance changes
- Coordinated and communicated with up to 50 clients daily to gather pertinent information
- Assisted visitors by directing to appropriate personnel and answering an average of 40 calls and emails daily
- Greeted incoming patients and verified paperwork to manage smooth intake process
Night Shift Manager
The Cowhead
06.2020 - 08.2021
- Assigned tasks based on operational needs and individual strengths
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction
- Cross-trained store roles to maximize operational knowledge
- Prepared and serviced raw food materials to cook over 30 menu items to feed 50 to 200 customers daily
- Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests
- Swiftly and successfully resolved conflict resulting in customer satisfaction over 100% of the time
Nail Technician
Ocean Nails & Spa
05.2019 - 12.2019
- Performed high volume of daily customers gel, acrylic, and natural manicures
- Built repeat client base to increase profits and stabilize cash flow
- Upsold specials and bundled finger and toe-nail packages to increase profit
Education
Associate of Arts - Business Administration
Keiser University
Fort Lauderdale, FL11.2024
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05.2020
Skills
- Content Development
- Critical Thinking
- Quality Assurance
- Administrative background
Timeline
Social Media Manager
Orchid Nails & Spa
06.2023 - Current
Administrative Assistant
Southland Pest Service
03.2022 - 06.2023
Receptionist
Emerald Coast Animal Hospital
10.2021 - 03.2022
Night Shift Manager
The Cowhead
06.2020 - 08.2021
Nail Technician
Ocean Nails & Spa
05.2019 - 12.2019
Associate of Arts - Business Administration
Keiser University
High School Diploma -
Fort Walton Beach High School
Similar Profiles
XUAN NGUYENXUAN NGUYEN
Nail Technician at Orchid Nails and SpaNail Technician at Orchid Nails and Spa
Kanungnit (Jang) FalconerKanungnit (Jang) Falconer
Duty Manager & Receptionist at Siam Orchid Traditional Thai Massage and Thai SpaDuty Manager & Receptionist at Siam Orchid Traditional Thai Massage and Thai Spa
Kevin DonovanKevin Donovan
Owner Operator at White Orchid Spa & Vero Beach Hotel Real Estate DeOwner Operator at White Orchid Spa & Vero Beach Hotel Real Estate De