Jenny Delcastillo
Keke's Breakfast Cafe
Pensacola
4
years of professional experience
Reliable, results-driven professional currently working on my Bachelor's in Accounting, with experience in fast-paced and demanding work environments as a restaurant server. Recognized for my critical thinking skills, attention to detail, and strong financial knowledge.
Work History
Server
3 Months- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted with menu recommendations to enhance guest dining experiences
- Maintained cleanliness and organization of dining area and service stations
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
1 Year 5 Months- Managed multiple tables efficiently while maintaining high service standards
- Collaborated with kitchen staff to ensure timely and accurate food delivery
- Assisted in training new servers on menu items and service protocols
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Crew Member
1 Year 7 Months- Prepared food items according to Chipotle's quality standards, ensuring freshness and presentation.
- Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
- Assisted in training new employees on operational procedures and company values for seamless integration.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Sales Associate
3 Months- Collaborated with team members to achieve daily sales targets effectively.
- Addressed customer inquiries and concerns promptly, fostering loyalty and satisfaction.
- Monitored inventory levels, facilitating timely restocking of merchandise.
- Processed transactions accurately using point-of-sale systems.
Education
Bachelor of Science - Accounting
Associate of Arts
Skills
Experience using Excel
Attention to detail
Strong work ethic
Problem solving
Critical thinking
Time management
Timeline
Server
Keke's Breakfast Cafe
04.2026 - 07.2026Read More
Server
Texas Roadhouse
11.2024 - 04.2026Read More
Crew Member
Chipotle
01.2023 - 08.2024Read More
Sales Associate
Tilly's Clothing Store
05.2022 - 08.2022Read More
The University of West Florida
Bachelor of Science from Accounting
Read More
University of South Florida
Associate of Arts
Read More