Karissa Peralez
Spokane,WA
Summary
Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, crisis intervention techniques, and development of personalized care plans. Successfully improved client well-being and facilitated community resource connections in previous roles. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
22
22
years of professional experience
Work History
Special Services Secretary
WEST VALLEY EARLY LEARNING CENTER
Spokane, WA
09.2019 - Current
- Answering phones, transferring phone calls as needed and communicating events or daily schedules to the community
- Making copies (black and white or colored); scanning; faxing; filing; organizing; recording attendance; contacting parents/guardians for attendance or as needed
- Creating forms on various computer programs, editing, proofreading and creating images
- Distributing medications as directed and organizing the healthroom; purchasing supplies for the health room and/or staff; preparing student files for enrollment/transferring; handling incoming/outgoing mail; managing office supplies, budgeting and knowledge of policies and procedures
- Assisting with training new SPED staff on various programs and procedures to be efficient in their duties
- Managing SPED caseloads for school psychologists, case managers and therapists on a monthly basis
- Assisting with organizing staff schedules for the Special Services Director, managing schedule for Special Services Director, inputting SPED information into Skyward and maintaining current student files
- Providing SPED staff, Nursing staff and Early Learning Center staff with day to day needs
- Running, completing and submitting state reports monthly and in a timely manner
- Making SPED files for qualified students, tracking Evals, IEP’s and other necessary records; working with SPED staff throughout the district and ensuring state requirement and compliance is met
Head Secretary
WEST VALLEY CITY SCHOOL
Spokane, WA
09.2017 - 09.2019
- Answering phones, transferring phone calls as needed and communicating events or daily schedules to the community
- Making copies (black and white or colored); scanning; faxing; filing; organizing; recording attendance; contacting parents/guardians for attendance or as needed
- Creating forms on various computer programs, editing, proofreading and creating images
- Distributing medications as directed and organizing the healthroom; purchasing supplies for the health room and/or staff; preparing student files for enrollment/transferring; handling incoming/outgoing mail; managing office supplies and maintaining confidentiality
Assistant Secretary
MIDWAY LEARNING CENTER
Moses Lake, WA
09.2012 - 09.2017
- Answering phones, transferring phone calls as needed and communicating events or daily schedules to the community
- Making copies (black and white or colored); scanning; faxing; filing; organizing; recording attendance; contacting parents/guardians for attendance or as needed
- Creating forms on various computer programs, editing, proofreading and creating images
- Distributing medications as directed and organizing the healthroom; purchasing supplies for the health room and/or staff; preparing student files for enrollment/transferring; handling incoming/outgoing mail; managing office supplies and maintaining confidentiality
Server and Bartender
PILLAR ROCK GRILL AND MOSES LAKE COUNTRY CLUB
Moses Lake, WA
11.2012 - 02.2014
- Taking multiple orders at a time (food and beverages); delivering proper orders; taking reservations; cleaning and sanitizing equipment; transporting supplies from storages; training new staff; handling and preparing foods as needed; using a credit card machine and balancing cash register at scheduled times and establishing supplies lists as needed
- Assisting in organizing multiple events; setting up appropriate decorations, tables and chairs; removing decorations, tables, chairs and settings as needed as well
Barista
ESPRESSO DE CAFÉ
Moses Lake, WA
01.2003 - 09.2012
- Taking orders; making various drinks as ordered (hot, iced and blended drinks); cleaning and sanitizing equipment; transporting supplies from storage; training new staff; handling baked goods; using a credit card machine and balancing cash register at scheduled times and establishing supplies lists as needed
Community Support Specialist
GRANT MENTAL HEALTHCARE
Moses Lake, WA
01.2009 - 01.2011
- Scheduling daily appointments with clients; making copies, fax and packets for clients and/or groups as needed; meeting with ARNP to discuss medications per individual client; provide education on daily living skills; provide assistance with obtaining food at local food banks; assist with applying for appropriate housing; assist with applying for benefits through DSHS (food stamps, medical, etc.); provide education on symptom management skills; prevention; encourage engagement in social activities; meeting with monolingual students and families in a school setting, collaborating with teachers and other school officials as needed; meeting with children at Head Start, educators and families as needed
Counselor
EXCELSIOR YOUTH CENTER
Spokane, WA
01.2007 - 01.2009
- Supervising at risk youth in group home setting; establishing appropriate boundaries; providing education on daily living skills; making copies for daily group packets and activities; answering phones; taking messages and assisting families with visitation information; assisting clients with cleaning designated areas; supervising activities; supervising weekly outings; medication distribution; physical restraining clients as needed to ensure safety of all
Education
Associate of Art & Science -
BIG BEND COMMUNITY COLLEGE
Moses Lake, WA06-2005
High School Diploma -
MOSES LAKE HIGH SCHOOL
Moses Lake, WA06-2003
Bachelor of Social Work - Continue Education
EASTERN WASHINGTON UNIVERSITY
Cheney, WASkills
- Bilingual
- Type 65 WPM
- Organized
- Office management expertise
- Experience using Skyward
- Experience using IEP Online
- Running state reports efficiently
- Documenting confidential information
- Confidentiality management
- Staff training
- Regulatory compliance
- Data entry
- Record keeping
- Dependable
- Customer support
- Schedule management expertise
- Creative
- Basic technology skills
- Certified in CPR
- HIV/AIDS Certified
- Certified food handler
- Collaborative team member
- Cleanliness
- Front office management
- Effective multitasking and prioritization
- Proficient in Google Suite
- Experience using Microsoft Word
- Experience using Excel
- Experience using Outlook
- Experience using various computer programs
- Executive support
- Spreadsheet management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Special Services Secretary
WEST VALLEY EARLY LEARNING CENTER
09.2019 - Current
Head Secretary
WEST VALLEY CITY SCHOOL
09.2017 - 09.2019
Server and Bartender
PILLAR ROCK GRILL AND MOSES LAKE COUNTRY CLUB
11.2012 - 02.2014
Assistant Secretary
MIDWAY LEARNING CENTER
09.2012 - 09.2017
Community Support Specialist
GRANT MENTAL HEALTHCARE
01.2009 - 01.2011
Counselor
EXCELSIOR YOUTH CENTER
01.2007 - 01.2009
Barista
ESPRESSO DE CAFÉ
01.2003 - 09.2012
Associate of Art & Science -
BIG BEND COMMUNITY COLLEGE
High School Diploma -
MOSES LAKE HIGH SCHOOL
Bachelor of Social Work - Continue Education
EASTERN WASHINGTON UNIVERSITY
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