Director Assistant Special Services Department
Brownsville ISD
Brownsville, TX
2022 - 2026
- Greeted and assisted students, parents, staff, and visitors in a professional and courteous manner; directed inquiries appropriately
- Answered and managed high-volume phone communications, relayed messages, and provided accurate information
- Managed incoming and outgoing mail, including routing correspondence and maintaining organized records
- Composed, typed, and proofread correspondence, reports, forms, and official documents with high attention to detail
- Maintained and updated accurate filing systems (physical and digital) in compliance with district standards
- Entered and verified data, including PEIMS information, ensuring accuracy and completeness of records
- Processed requisitions for supplies, equipment, and maintenance; tracked requests and followed up on status
- Monitored and maintained department/campus budgets, including requisitions, amendments, and financial records
- Coordinated with vendors, accounts payable, and district departments to ensure timely processing of payments and services
- Maintained attendance and payroll records for office personnel, ensuring accuracy and administrative approval
- Scheduled appointments, coordinated calendars, and arranged travel for administrators and staff
- Planned and organized meetings, including logistics, materials, and communication of updates to stakeholders
- Compiled data and prepared local and state reports, ensuring compliance with reporting requirements
- Supported campus and departmental projects, tracked progress, and communicated updates to staff
- Prepared and distributed materials, reports, and staff packets in alignment with timelines and priorities
- Maintained confidentiality and adhered to ethical and professional standards in all responsibilities
- Assisted with front office operations and provided support to office staff as needed to meet deadlines
- Communicated effectively with internal and external stakeholders, maintaining positive professional relationships
- Updated department procedures, manuals, and forms to ensure current and organized documentation
- Performed additional administrative and clerical duties as assigned by supervisors
- Led strategic initiatives to enhance educational programs across multiple campuses.
- Collaborated with stakeholders to develop policies that align with district goals.
- Directed professional development programs for staff, fostering continuous improvement.
- Streamlined operational processes, increasing efficiency in resource allocation.