Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Epp

SAN ANTONIO,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Bar, Beer & Liquor industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Space Management Coordinator

Silver Eagle Beverage
10.2017 - Current
  • Interfaces with and services designated retail accounts and sells in all new packages and brand introductions
  • Informs accounts of local and national market and industry trends
  • Secures the best location with account constraints in shelf space ( warm shelf, ice bins & singles) for product in each account
  • Establishes and maintains excellent working relationships with decision makers in key B & U an other retail accounts
  • Works closely with sales team to hit weekly, monthly and annual space reset objectives to ensure product allocations
  • Reset captains- ensure that each reset is done properly and adheres to account specifications
  • Improved office operations by automating client correspondence, record tracking and data communications

Lead Bartender

18 Oaks- JW Marriott
06.2014 - 09.2017
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Received over 100 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.

Education

No Degree - Restaurant Management

UTSA
San Antonio, TX

Skills

  • Sales expertise
  • Account servicing
  • Customer Relations
  • Detail-oriented
  • Flexible & Adaptable
  • Craft Beer Knowledge

Timeline

Space Management Coordinator

Silver Eagle Beverage
10.2017 - Current

Lead Bartender

18 Oaks- JW Marriott
06.2014 - 09.2017

No Degree - Restaurant Management

UTSA
Jenny Epp