Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenny Gabel

Newburg,Phelps

Summary

Dynamic leader with a proven track record at enhancing customer satisfaction and streamlining operations for efficiency. Skilled in resource coordination and effective communication, adept at fostering collaborative relationships and adapting to change. Achieved significant improvements in service quality, demonstrating exceptional conflict resolution expertise and detailed documentation skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

34
34
years of professional experience

Work History

Owner/Operator

Gone to the Dogs Kennel
08.1998 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality genetic traits to produce healthy family pets.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Venue Manager

Rose Oak Acres
05.2023 - 11.2024
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues. Coordinating the wedding ensuring everything goes smoothly. Assisted the caterer, DJ, cake delivery, etc. as needed.
  • Supervised events from start to finish using effective crowd control methods.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.

Census Taker

U.S. Census Bureau
06.2021 - 09.2021
  • Contributed to a comprehensive demographic representation by locating households in assigned areas for enumeration.
  • Demonstrated adaptability by adjusting schedules and strategies to accommodate unforeseen challenges or changes in assignment locations.
  • Strengthened understanding of cultural diversity by interacting respectfully with individuals from various backgrounds during enumeration activities.
  • Collaborated effectively with fellow Census Takers, sharing strategies and insights to optimize overall efficiency across teams.
  • Assisted in achieving an accurate population count by verifying addresses and cross-referencing information with existing records.

Owner/Operator

Aunt Jenny's Daycare
08.1991 - 09.2021
  • Managed day-to-day business operations, including child care and preschool activities.
  • Increased customer satisfaction by providing high-quality services and timely communication with parents.
  • Managed daily schedule for employees.
  • Planned menus and prepared meals.
  • Met all licensing requirements.

Customer Service Liaison

Phelps Health
02.2008 - 05.2009
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
  • Implemented innovative solutions for common patient issues, resulting in reduced complaint frequency.
  • Developed strong rapport with patients, fostering trust and loyalty through attentive service provision.
  • Resolved escalated client complaints professionally, working diligently towards fair outcomes beneficial to all parties involved.
  • Exceeded performance targets consistently by applying excellent organizational skills and attention to detail.

Health Care Assistant PRN

Tri Rivers Planned Parenthood
09.2006 - 10.2007

Duties included greeting patients, counseling patients on birth control methods and safer sex practices, taking their histories, and various lab procedures.



Education

Certified Coach

Coach Training Alliance
01-2011

Bachelor of Arts - Psychology

Columbia College
Columbia, MO
07-2008

Associate of Arts - Early Childhood Education

Missouri S&T
Rolla, MO
01-1993

Skills

  • Resource Coordination
  • Effective Communication Techniques
  • Detailed Documentation Skills
  • Collaborative Relationship Development
  • Conflict Resolution Expertise
  • Effective time management
  • Adept at Assisting Varied Populations
  • Adaptable to Change

Timeline

Venue Manager

Rose Oak Acres
05.2023 - 11.2024

Census Taker

U.S. Census Bureau
06.2021 - 09.2021

Customer Service Liaison

Phelps Health
02.2008 - 05.2009

Health Care Assistant PRN

Tri Rivers Planned Parenthood
09.2006 - 10.2007

Owner/Operator

Gone to the Dogs Kennel
08.1998 - Current

Owner/Operator

Aunt Jenny's Daycare
08.1991 - 09.2021

Certified Coach

Coach Training Alliance

Bachelor of Arts - Psychology

Columbia College

Associate of Arts - Early Childhood Education

Missouri S&T
Jenny Gabel