Jenny Garner
Birmingham,AL
Summary
Reliable accounting professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing clerical office support.
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Clerk
Gulf Distributing Company
08.2022 - 03.2025
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted check deposits.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Processed NSF from banks.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Reduced outstanding account balances through diligent follow-up on overdue invoices.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Input financial data and produced reports using [Software].
Accounts Receivable Clerk
Waterway
03.2018 - 07.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Merchandise Inventory Leader
Petsmart
10.2015 - 08.2017
- Managed a team of associates, delegating tasks and providing guidance to optimize productivity and performance.
- Conducted employee training sessions on inventory procedures, enhancing overall competency in managing store merchandise levels.
- Streamlined the inventory management process for enhanced organization and product accessibility.
- Optimized space utilization in storage facilities by implementing creative organizational solutions that maximized capacity without sacrificing ease of access or product preservation quality standards.
- Coordinated special events such as clearance sales or seasonal promotions to drive traffic into the store while effectively liquidating excess inventory items quickly at attractive prices for consumers.
- Reduced inventory shrinkage through diligent monitoring, loss prevention strategies, and staff training initiatives.
- Improved merchandise inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Ensured compliance with company policies regarding merchandise handling, storage conditions, safety protocols, and operational guidelines within the department.
- Maintained a clean, organized stockroom environment that facilitated easy product retrieval and replenishment efforts.
- Conducted regular competitor analysis to stay informed on industry trends, popular products, and pricing structures.
- Implemented an efficient system for receiving merchandise shipments, expediting processing times and availability on the sales floor.
- Provided excellent customer service by addressing inquiries promptly, resolving issues effectively, and offering knowledgeable advice on product selection.
- Collaborated with store management to develop promotional strategies that increased customer engagement and purchase frequency.
Cashier/Pricing Associate
Target
10.2012 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Managed the implementation of price changes across various channels, ensuring seamless execution and minimal disruption to customers.
Education
High School Diploma -
Montevallo High School
Montevallo, AL05-1990
Skills
- Invoice processing
- Time management
- Payment posting
- Statement review
- Bank deposits
- Financial reporting
- Microsoft Excel
- Accounts receivable software
- Customer relations
- Accounts reconciliation
- Data entry and management
Timeline
Accounts Receivable Clerk
Gulf Distributing Company
08.2022 - 03.2025
Accounts Receivable Clerk
Waterway
03.2018 - 07.2022
Merchandise Inventory Leader
Petsmart
10.2015 - 08.2017
Cashier/Pricing Associate
Target
10.2012 - 09.2015
High School Diploma -
Montevallo High School
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