Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenny Gutierrez

Houston

Summary

Detail-oriented Office Assistant with a strong focus on customer service and workflow optimization. Proven ability to enhance service delivery while implementing effective training programs.

Overview

10
10
years of professional experience

Work History

Loan Officer

EZ Pawn
Houston, TX
01.2022 - 04.2026
  • Developed strong relationships with customers through high levels of customer service.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Conducted risk assessments to determine loan eligibility and potential impact
  • Implemented training programs to improve team efficiency and knowledge retention

Front Office Receptionist

Enamel Dentistry
Houston, TX
09.2019 - 01.2022
  • Implemented electronic health record (EHR) systems for accurate patient data management.
  • Managed patient scheduling and appointment confirmations to optimize front office workflow.
  • Coordinated communication between dental staff and patients, enhancing overall service delivery.
  • Trained new receptionists on office procedures, improving onboarding efficiency.

Office Administrative Assistant

Acme Technical Services
Houston, TX
10.2016 - 01.2019
  • Coordinated scheduling and appointment management for executives and team members.
  • Streamlined office procedures, enhancing workflow efficiency and communication.
  • Assisted in onboarding new staff by providing training on administrative systems and protocols.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.

Education

High School Diploma -

Booker T Washington
Houston, Texas

Associate of Applied Science - Accounting And Finance

Lone Star College
Houston, TX

Skills

  • Microsoft office
  • Schedule management
  • Inventory management
  • Workflow optimization
  • Accounting support

Languages

Spanish

Timeline

Loan Officer

EZ Pawn
01.2022 - 04.2026

Front Office Receptionist

Enamel Dentistry
09.2019 - 01.2022

Office Administrative Assistant

Acme Technical Services
10.2016 - 01.2019

High School Diploma -

Booker T Washington

Associate of Applied Science - Accounting And Finance

Lone Star College
Jenny Gutierrez