Jenny Harnesk
St Johns
Summary
Dynamic talent management leader with extensive experience. Proven track record in hiring and team development, driving employee engagement, and enhancing operational efficiency. Skilled in change leadership and logistics, achieving significant improvements in team morale and performance metrics. Committed to fostering inclusive workplace cultures.
Overview
2027
2027
years of professional experience
Work History
Sr. Manager, Talent and Engagement
CSX Transportation
Jacksonville
07.2025 - Current
- Led and coached all 8 CSX business resource groups, impacting over 900 employees.
- Oversaw onboarding, recognition, coaching, and development programs to foster employee growth.
- Managed talent management lifecycle to enhance performance management processes.
- Collaborated with senior leaders to improve engagement and drive employee development.
Talent Acquisition Manager
CSX Transportation
Jacksonville
10.2023 - 07.2025
- Led high-performing recruiting teams to ensure effective hiring for mechanical, engineering, facilities, and management roles.
- Developed recruiting strategies and process guides that enhanced efficiency and optimized asset utilization.
- Fostered team morale through trust-based leadership, coaching, and a commitment to development across the organization.
Manager, Talent Acquisition, Amazon Worldwide Operations
Amazon
2022 - 2023
- Managed and led high-performing recruiting teams in Latin America and the U.S.
- Oversaw full-cycle scheduling for corporate and field roles in Costa Rica, Brazil, Mexico, and the U.S.
- Served as an SME in coaching and mentoring leaders across the organization.
- Developed and coached recruiting managers on leadership processes company-wide.
- Achieved or exceeded company KPIs in 2022.
Sr. Client Lead Recruiter, Amazon Operations
Amazon
2020 - 2022
- Led recruiting support for 40 sites across the North America recruiting team.
- Supported Eastern Region directors in monthly business reviews.
- Chaired the North America “Fun” Committee, focusing on inclusion and culture.
- Actively supported leaders through the Amazon Mentoring Program (Worldwide).
Senior HR Business Partner
Amazon
Jacksonville
2019 - 2020
- Developed and executed the 2019 HR strategic plan for a high-volume fulfillment center.
- Led manager onboarding by scheduling and delivering new-hire orientation throughout Q3/Q4; established new processes and executive-leadership communications.
- Supported the Southeast Region by conducting 150+ leadership interviews in five months through strong partnership with senior leaders.
- Hired and delivered HR onboarding for 3,500+ seasonal employees during the 2019 holiday season.
Operations Manager
Amazon
Jacksonville
2018 - 12.2019
- Improved performance by developing a strong leadership team focused on root-cause identification and clear action plans.
- Drove business proficiency and process improvements for hourly and salaried employees.
Store Team Leader
Target
Manchester
2013 - 2018
- Inspired and led a store team of 7 Executive Team Leaders and 200 team members in a culturally diverse environment, delivering net sales of $50MM.
- Emphasized team development, customer relationships, sales performance, and accountability for financial metrics while strengthening culture, brand reputation, and customer relationships.
- Interim District Team Leader (2014 and 2017); led 10 stores through leadership changes, maintained sales comp, improved staffing, rolled out multiple brand launches, and emphasized team culture.
- Exceeded yearly hiring goals for four consecutive years as a district recruiter for Connecticut and Massachusetts.
- Delivered the highest number of promotions to next-level leadership within a group of 70 stores.
- Created team consistency through training and development; achieved three consecutive years without a leadership opening.
- Trained all new Store Team Leaders for the district.
- Recognized for best-in-class engagement and best team survey results; generated exceptional upward leadership feedback with 100% positive results.
Store Team Leader
Target
Quakertown
2011 - 2013
- Transitioned from top performing Executive Team Leader to Store Team Leader with a total sales revenue of $32MM.
- Implemented and championed new ideas for improved customer satisfaction, improved sales year over year and established recognition programs to maintain team culture.
- Delivered measurable results across multiple business entities.
- Improved product availability and in-stock performance and drove 18% sales comp in the first seven months.
- Delivered excellent customer service; one of only 50 stores in the company to receive a guest satisfaction score of 100 YTD.
- Attended Target Leadership Academy in Philadelphia as an assessor to develop other leaders in the organization.
- Achieved the Target MVP Award (2012 and 2013).
Executive Team Leader
Target
Allentown
2009 - 2011
- Supported the Store Team Leader in achieving increased sales comp by managing day-to-day logistics operations, including inventory management, financials, vendor relationships, and process improvements.
- Implemented merchandising guidelines for apparel and accessories to maximize market share and improve overall sales.
- Collaborated with district leaders and the distribution center to maximize the accuracy of current and future inventory.
- Established a goal-oriented workplace, managed special projects and process improvements, and developed policies and procedures that improved operations from a bottom-performing store to top in the district.
- Achieved the Rookie of the Year Award (2010).
- Developed a passion for recruiting and staffing by joining the Target Recruiting Team.
Education
Bachelor of Science - Business Management, International Business
Kutztown University
05-2009
Skills
- Hiring
- Training
- Team Development
- Employee Engagement
- Customer Relations
- Change Leadership
- Logistics
- Operations Management
Key Accomplishments
- 2017, Recognized with the annual Target Talent Award; developed leaders across the organization by leading company training and development classes.
- 2017, Received the Peer Leader Award and the Target Corporate Coaching and Payroll Award for sustained focus on financial accountability and leadership.
- Selected for the Target Accelerated Development Program for future Target Directors.
Languages
Swedish
Native/ Bilingual
Timeline
Sr. Manager, Talent and Engagement
CSX Transportation
07.2025 - Current
Talent Acquisition Manager
CSX Transportation
10.2023 - 07.2025
Manager, Talent Acquisition, Amazon Worldwide Operations
Amazon
2022 - 2023
Sr. Client Lead Recruiter, Amazon Operations
Amazon
2020 - 2022
Senior HR Business Partner
Amazon
2019 - 2020
Operations Manager
Amazon
2018 - 12.2019
Store Team Leader
Target
2013 - 2018
Store Team Leader
Target
2011 - 2013
Executive Team Leader
Target
2009 - 2011
Bachelor of Science - Business Management, International Business
Kutztown University