Jenny Hicks
Richwood Correctional Center
Downsville,LA
1
Certification
6
years of professional experience
Detail-oriented Booking/Detention Officer skilled in maintaining safety standards and effective communication. Proven ability to resolve conflicts and promote a secure environment.
Work History
Nurses Assistant
5 Years 2 Months- Assisted nursing staff with patient care and daily living activities, enhancing overall patient comfort.
- Monitored vital signs and reported changes to the nursing team for timely intervention.
- Maintained cleanliness and organization of patient rooms and medical equipment to ensure safety standards.
- Documented patient information accurately in electronic health records, supporting effective communication among healthcare providers.
- Provided emotional support to patients and families, fostering a compassionate care environment during treatment processes.
- Assisted in training new staff members on best practices and hospital protocols, promoting team efficiency and cohesion.
- Improved patient comfort by providing compassionate and attentive care.
- Facilitated smooth transitions between shifts by providing thorough hand-off reports on each patient''s status.
- Demonstrated adaptability by effectively managing workload during high-pressure situations or times of increased census.
- Responded promptly to call lights, addressing the needs of patients in a timely and efficient manner.
- Supported infection control measures by maintaining a clean and sanitary environment for all patients.
- Worked closely with nursing staff to address any concerns or changes in patient condition, ensuring appropriate interventions were implemented quickly.
- Provided physical support to patients with mobility challenges, enhancing their independence and quality of life.
- Assisted with wound care and dressing changes, preventing infections and promoting proper healing.
- Ensured adherence to hospital policies and procedures while performing various clinical tasks within the scope of practice.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Booking/Detention Officer
11 Months- Supervised inmate activities to ensure compliance with facility regulations.
- Conducted routine inspections of premises to maintain safety and security standards.
- Assisted in conflict resolution among inmates to promote a peaceful environment.
- Monitored surveillance systems to detect and respond to potential security breaches.
- Processed inmates by taking photographs and fingerprints.
- Responded promptly to emergency situations and provided medical aid.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Education
High School Diploma
Skills
Patience and tolerance
Behavioral observation
De-escalation techniques
Certification
BLS Certified
Timeline
Booking/Detention Officer
Richwood Correctional Center
09.2025 - CurrentRead More
Nurses Assistant
Glenwood Regional Medical Center
07.2020 - 09.2025Read More
Downsville Charter Scho
High School Diploma
Read More