Jenny Koepke
White Bear Lake,MN
Summary
Passionate learner and educator in all things gardening with an emphasis on native plants, and backyard wildlife conservation. Strong customer service background, alongside two years work experience in landscape gardening, planting, and maintenance of annuals and perennials. Two years work and volunteer experience in public environmental education and conservation awareness. Eager to build onto existing knowledge of native plants, while gaining more experience in both the design and installation of sustainable landscapes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Client Services Director
New Day Pregnancy & Family Resource Center
Little Canada, MN
09.2015 - Current
- Managed Client Programs & Services of 100+ client-parents. Developed and maintained strong relationships with parents and their children
- Developed Car Seat, and Safe Sleep program, training parents in how to utilize and install their car seats, and set up Graco portable cribs
- Enhanced parent-child relationships by providing individualized support and resources tailored to each family's needs.
- Conducted informative group topics such as nutrition, child development milestones, stress management techniques for parents seeking additional support or knowledge in specific areas.
- Maintained accurate documentation of client interactions.
- Developed culturally sensitive program strategies to engage diverse populations, fostering inclusivity in program participation.
Prep Chef
Lifetime Athletic Club
White Bear Lake, MN
02.2014 - 09.2015
- Contributed to positive work atmosphere through effective communication and teamwork among staff members.
Dietary Aide
The Colony Of Eden Prairie
Eden Prairie, MN
11.2012 - 02.2014
- Served meals to residents in accordance with established schedules and dietary procedures.
Cashier
Hardee's Restaurant
Saint Paul, MN
04.2009 - 09.2012
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
Permaculture Design Certificate - Permaculture & Ecological Design
EcoDesign Hive
1 Year Online Learning Course- Self-Paced05.2025
Some College (No Degree) - Landscape Horticulture
Century College
White Bear Lake, MNSome College (No Degree) - Human Services
Century College
White Bear Lake, MNSome College (No Degree) - Liberal Arts And Sciences
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Interpersonal Communication
- Patience, Tolerance, Empathy and Compassion
- Customer Service
- Teamwork and Collaboration
- Multicultural Competence
- Gardening with Native Plants & Garden Maintenance
- Critical Thinking & Problem Solving
- Early Childhood & Public Environmental Education
Previous Job-Related Work Experience
Garden Sales Associate for Home Depot of St. Louis Park, 2003-2005
Landscape Gardener of Gardenworks Inc. 2003-2005
- Planted and Maintained annual and perennial beds for multiple properties of Presbyterian Nursing Homes
Back Of Gate Supervisor at Sea Life Aquarium (formerly Underwater Adventures), Mall of America 2006-2007
- Supervised tour guides
- Education & Outreach to schools
Aqua Tour Guide Sea Life Aquarium (formerly Underwater Adventures), Mall of America 2005-2006
- Public & Behind-the-Scenes Tours for both public and school groups
- Public Education Programs while handling live animals
Volunteer Experience
- University of Minnesota Twin-Cities Raptor Center, Education Tour Guide, 2007-2007
- Como Zoo & Conservatory, Wildlife Educator, 2007-2007
Hobbies
Gardening to support pollinators and wildlife, native plantscaping, guinea pig animal husbandry and enrichment activities, wildlife research, creating backyard wildlife habitats, permaculture design, wildlife rehabilitation
Certification
- Certified Child Passenger Safety Technician, National Child Passenger Safety - 2018-2025
Timeline
Client Services Director
New Day Pregnancy & Family Resource Center
09.2015 - Current
Prep Chef
Lifetime Athletic Club
02.2014 - 09.2015
Dietary Aide
The Colony Of Eden Prairie
11.2012 - 02.2014
Cashier
Hardee's Restaurant
04.2009 - 09.2012
Permaculture Design Certificate - Permaculture & Ecological Design
EcoDesign Hive
Some College (No Degree) - Landscape Horticulture
Century College
Some College (No Degree) - Human Services
Century College
Some College (No Degree) - Liberal Arts And Sciences
Minneapolis Community And Technical College