Jenny Leidy
Papillion,NE
Summary
Dynamic professional with over 20 years of experience in employee benefits, specializing in analytics, administration, and customer-centered solutions. Proven expertise in conducting thorough analyses and providing strategic recommendations for group benefits, ensuring optimal outcomes for employers. Committed to enhancing organizational effectiveness through innovative benefit solutions and exceptional client service. Adept at navigating complex benefit landscapes to drive informed decision-making and foster positive employee experiences.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Dodge Partners Insurance
Omaha, NE
06.2025 - 04.2026
- Cultivated strong client relationships, enhancing customer satisfaction and retention.
- Analyzed market trends to inform strategic decision-making for account management.
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
Senior Account Manager
North Risk Partners
LaVista, NE
09.2005 - 06.2025
- Crafted customized insurance solutions that addressed unique client requirements.
- Worked in tandem with Risk Advisor to develop tailored insurance solutions to meet diverse client needs effectively.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
Benefit Plan Administrator
Grace/Mayer
Omaha, NE
01.2004 - 01.2005
- Served as account administrator to the group benefits management team
- Marketed and prepared spreadsheets for renewals and new group sales
- Conducted new hire orientations and benefit meetings
- Resolved questions and concerns regarding benefit coverage, claims and billing issues
HR Generalist / Bookkeeper
Hansen’s Truck Salvage/United Auto Recyclers
Omaha, NE
01.1999 - 01.2004
- Facilitated new-hire process including pre-employment drug screens and required paperwork
- Provided administrative support to management team
- Audited monthly group benefit billings for accuracy
- Maintained general ledger accounts, cash flows and invoice reconciliation
- Assisted with processing payroll, accounts receivable and accounts payable
- Audited DOT driver logbooks and processed salvaged vehicle titles
Office Assistant
Crowne Marketing
Omaha, NE
01.1996 - 01.1999
- Provided administrative support to management team
- Processed customer orders
- Fielded and resolved customer issues
Administrative Assistant
Intellisell Corporation
Omaha, NE
01.1991 - 01.1996
- Provided administrative support to management and sales team
- Collected and maintained hourly sales statistics in spreadsheet format
- Published and distributed callback reports
- Assisted human resources director as needed
Payroll Administrator / Benefits Coordinator / HR Assistant
Oriental Trading Company
Omaha, NE
01.1988 - 01.1991
- Processed bi-weekly payroll for 500 to 1,500 employees in house and later through ADP
- Tracked and reported worker’s compensation costs and losses
- Facilitated new-hire process including pre-employment testing, drug screens and paperwork
- Audited monthly benefits billing for accuracy
- Maintained employee files and vacation tracking
- Assisted in organizing an in-house safety program
Education
Associates Degree - Business Administration
Nebraska College of Business
Skills
- Account Management
- Customer relationships
- Teamwork and collaboration
- Cost reviewing
- Customer needs assessment
Certification
- Life and Health Producer License
Timeline
Senior Account Manager
Dodge Partners Insurance
06.2025 - 04.2026
Senior Account Manager
North Risk Partners
09.2005 - 06.2025
Benefit Plan Administrator
Grace/Mayer
01.2004 - 01.2005
HR Generalist / Bookkeeper
Hansen’s Truck Salvage/United Auto Recyclers
01.1999 - 01.2004
Office Assistant
Crowne Marketing
01.1996 - 01.1999
Administrative Assistant
Intellisell Corporation
01.1991 - 01.1996
Payroll Administrator / Benefits Coordinator / HR Assistant
Oriental Trading Company
01.1988 - 01.1991
Associates Degree - Business Administration
Nebraska College of Business