Jenny Lewis
Arvada,CO
Summary
Highly motivated professional experienced in human and employee relations, event planning, and travel coordination. Consistently recognized for ability to build, manage, and maintain relationships with key personnel and clients in competitive markets. Excellent communication, organizational, and interpersonal skills for managing measurable, bottom-line results.
Overview
20
20
years of professional experience
Work History
Director, Event Operations
Cadence Sports
Arvada, CO
11.2024 - Current
- Manage Event-Related Hotel and Travel Operations including, but not limited to, hotel room block management and reservations, airline travel oversight and communications, shuttle transportation procurement and management for events of up to 6,000 participants
- Work cooperatively and build close working rapport with clients, vendors, and event participants via virtual meetings and on-site coordination
- Execute the operational logistics of events such as the Susan G. Komen 3-Day Walk for breast cancer, the Bike MS150 Texas for Multiple Sclerosis Society, and America's Most Beautiful Bike Ride for the Leukemia & Lymphoma Society
Employee Relations Manager
Electrical.com
Wheat Ridge, CO
07.2013 - 11.2024
- Conducted one-on-one check-ins with employees to collect feedback on morale, culture, and pain points, supporting continuous improvement of the work environment and company culture.
- Sole Coordinator of 4-5 employee team building events per year, ranging from one-day outings to weekend-long company retreats including ski, camping, and rafting trips throughout Colorado
- Managed and orchestrated all events related to company conferences, hosting 200+ industry vendors and customers on-site. Responsibilities included the coordination of all food and beverage, equipment rental and supplies, signage, décor, entertainment, and communication surrounding the event
- Regularly organized and booked internal employee travel arrangements including air, hotel, car rental, and train travel, both domestic and international
- Arranged a variety of activities quarterly to increase employee engagement for remote employees such as virtual games, raffles, and wellness challenges
- Voted by colleagues the company’s first-ever Employee of the Year in 2019
Global Market Manager
Gray Line Worldwide
Denver, CO
01.2009 - 07.2013
- Managed account relationships between major global partnerships such as Expedia, Orbitz, and Travelocity while negotiating expansion of product line across assigned accounts
- Attended Board of Directors meetings in the US, Mexico, and South America to help promote the direction of the Gray Line brand
- Coordinated online promotions with over 150 Gray Line branded tour operators around the world
- Assisted customers with all aspects of travel planning from initial call to post-vacation follow up
- Supervised an international marketing team by prioritizing a dynamic and evolving project queue while offering continuous guidance and follow up
- Composed and edited product content for high-traffic travel website
Travel Sales Counselor & Group Cruise Director
Vacations To Go
Houston, TX
07.2006 - 12.2008
- Cruise Director for Singles Groups of up to 350 people onboard nearly all major cruise lines, executing and hosting onboard activities and offshore excursions around the world
- Offered clients assistance and expertise throughout entire travel planning process which often required quick solutions to unpredictable travel variables such as weather and canceled flights
- Earned top 10% company sales recognition in 2007 and 2008 in fast paced sales environment comprised of over 300 agents
- Consistently maintained high closing ratio through exceptional product knowledge, a strong work ethic, and ability to establish quick and solid rapport with clients
- Responsible for cost tracking and account reconciliation with all major cruise lines
Education
Bachelor of Arts - English
University of Texas at Austin
01-2001
Skills
- Relationship building
- Event and Travel management
- Verbal and written communication
- Solutions-oriented
Timeline
Director, Event Operations
Cadence Sports
11.2024 - Current
Employee Relations Manager
Electrical.com
07.2013 - 11.2024
Global Market Manager
Gray Line Worldwide
01.2009 - 07.2013
Travel Sales Counselor & Group Cruise Director
Vacations To Go
07.2006 - 12.2008
Bachelor of Arts - English
University of Texas at Austin