Jenny Lu
Houston
Summary
Experienced with performing diagnostic tests and assisting optometrists with patient care. Utilizes strong patient interaction skills and technical proficiency to support high-quality eye exams. Knowledge of ocular health management and practice coordination.
Overview
11
11
years of professional experience
Work History
Optometric Technician
Victory Lakes Eye Associates
08.2020 - Current
- Assisted in patient examinations, ensuring accurate measurements and data collection.
- Operated diagnostic equipment, including autorefractors, tonometers, and optomap to support eye care procedures.
- Educated patients on contact lens usage and optical health best practices.
- Streamlined patient intake processes, enhancing workflow efficiency and reducing wait times.
- Monitored and trained new employees to ensure smooth integration.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Receptionist
Skye Lash Studio
05.2019 - 08.2020
- Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Coordinated communication between clients and beauty technicians to optimize service delivery.
Sales associate
Aerie, Baybrook Mall
07.2018 - 12.2018
- Executed effective sales techniques, contributing to increased store revenue and achieving monthly targets consistently.
- Analyzed inventory levels and coordinated restocking efforts to maintain optimal product availability for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Stock Associate
Hollister, Baybrook Mall
01.2015 - 05.2016
- Managed inventory organization and stock replenishment to maintain optimal product availability.
- Collaborated with team members to implement efficient stockroom processes and layout improvements.
- Conducted regular audits of stock levels, ensuring accuracy in inventory records and reports.
Education
Degree -
J. Frank Dobie High School
Pasadena, TX01.2019
Bachelor of Science - Nutrition And Fitness
University of Houston
Houston, TX12-2025
Associate of Science - Life Sciences
San Jacinto College
Pasadena, Texas, TX08-2021
Skills
- Bilingual (English and Vietnamese)
- Organized and well-Coordinated
- Paperwork management
- Optometric equipment operation
- Leadership Skills
Timeline
Optometric Technician
Victory Lakes Eye Associates
08.2020 - Current
Receptionist
Skye Lash Studio
05.2019 - 08.2020
Sales associate
Aerie, Baybrook Mall
07.2018 - 12.2018
Stock Associate
Hollister, Baybrook Mall
01.2015 - 05.2016
Degree -
J. Frank Dobie High School
Bachelor of Science - Nutrition And Fitness
University of Houston
Associate of Science - Life Sciences
San Jacinto College