Jenny Monyoya
Baltimore,MD
Summary
Amazing in the customer care area with a proven track record at Taqueria La Patrona, excelling in conflict resolution and computer use. Fluent in four languages, enhancing client service across diverse demographics. Expert in time management, consistently ensuring efficient financial transactions and fostering repeat business through excellent relationship-building skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Taqueria La Patrona
09.2018 - 01.2024
- Kept well organized and maintained to the visual appeal, engaged with customers, and promoted merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD06.2024
Skills
- Fluent in 4 languages - spanish english italian portugese
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Outgoing Personality
- Client Service
- Conflict Resolution
- Store Opening and Closing
- Customer Needs Assessment
Accomplishments
1 offer to play division I lacrosse at Penn State University
Won 2 championships sophmore year and senior year
Apart of many clubs such as Coppermine Lacrosse
Calvert soccer association
Received prestigious athlete of the year award
Revived the academic Mathematics awards of the year and Language Arts
Timeline
Sales Associate
Taqueria La Patrona
09.2018 - 01.2024
High School Diploma -
Baltimore Polytechnic Institute
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