Jenny Ndungu
San Marcos,TX
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Technology Associate
Morgan Stanley
Budapest, Hungary
03.2022 - 08.2025
- Helped lead the People Engagement Program, which fostered inclusivity and team morale through community-driven initiatives.
- Provided technical support for software and hardware issues via phone and email.
- Documented user issues and solutions in the ticketing system for future reference.
- Educated users on best practices for system usage and security protocols.
IT Analyst
Tata Consultancy Services
Budapest, Hungary
09.2018 - 01.2022
- Troubleshot and resolved complex technical issues with minimal downtime, ensuring end-user satisfaction.
- Developed accessible user documentation to simplify IT processes for global users.
- Collaborated across internal teams to ensure IT systems aligned with business objectives.
Marketing Assistant Intern
StartUp Africa
Nairobi
01.2017 - 06.2018
- Created impactful marketing campaigns that raised awareness of entrepreneurial programs for marginalized communities.
- Analyzed data to improve outreach strategies and better serve underrepresented groups.
- Fostered partnerships to enhance opportunities for economic and social empowerment.
Law Intern
Karuru Maura Law Firm
Nairobi
01.2016 - 12.2016
- Researched and analyzed case law, statutes, and regulations to support pro bono cases for underprivileged clients.
- Drafted legal memoranda addressing critical social justice issues.
Education
Master of Social Work - Social Work
Texas State University
San Marcos, TX12-2027
Bachelor of Laws. -
Catholic University of Eastern Africa
Nairobi10.2019
Certificate - Gandhian Leadership & Conflict Resolution
Pandit Deendayal Petroleum University
Ahmedabad09.2017
Skills
- Human Rights Advocacy
- Social Justice Awareness
- Process Improvement
- Multitasking
- Strong Communication
- Team Collaboration
- Cross-Cultural Understanding
- Problem-Solving
- Adaptability
References
References are available upon request.
Volunteer Experience
Kigali, Rwanda, Alexandria, Egypt, Ahmedabad, India, Athens, Greece, 01/01/15, 01/31/18, During my university years, I got to travel during my summer breaks to volunteer worldwide as an English teacher., Taught English in underprivileged communities across Rwanda, Egypt, India, and Greece, fostering educational growth and empowerment., Developed cultural awareness by working closely with diverse populations, enhancing cross-cultural communication and understanding.
Notable Interests
- Advocacy for human rights, focusing on corporate responsibility and equitable access to opportunities.
- Active interest in sustainable development goals (SDGs) and their implementation.
- Passion for promoting diversity and inclusion within organizations.
References
References available upon request.
Timeline
Technology Associate
Morgan Stanley
03.2022 - 08.2025
IT Analyst
Tata Consultancy Services
09.2018 - 01.2022
Marketing Assistant Intern
StartUp Africa
01.2017 - 06.2018
Law Intern
Karuru Maura Law Firm
01.2016 - 12.2016
Master of Social Work - Social Work
Texas State University
Bachelor of Laws. -
Catholic University of Eastern Africa
Certificate - Gandhian Leadership & Conflict Resolution
Pandit Deendayal Petroleum University