Jenny Obando
Buford,GA
Summary
Group Fitness Trainer with 10+ years of health and wellness experience. Possess a proven track record in helping clients achieve fitness goals through customized exercise programs. Proactive individual who has a demonstrated ability to understand and cater for client's problems. Excellent communication skills and outstanding personal etiquette. Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Overview
9
9
years of professional experience
Work History
Group Fitness/Personal Trainer
CR Fitness
03.2023 - Current
- Educate clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivate clients to stay on track with fitness goals with positive and friendly approach.
- Train clients during strength training, cardio vascular exercise, and stretching.
- Assist clients with personal fitness goals through realistic objectives.
- Improve client fitness levels by developing personalized workout plans and monitoring progress.
- Increase client retention through consistent communication, motivation, and support.
- Adapt workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Foster a positive workout environment with upbeat energy and professional demeanor.
- Demonstrate proper technique for exercises to avoid injuries.
- Adapt training methods to accommodate clients with special needs or limitations, ensuring inclusive fitness opportunities.
- Maintain high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.
- Boost client confidence and skillset with targeted strength training and conditioning programs.
- Demonstrate proper form and technique to prevent injury.
- Set up and brake down equipment before and after classes.
- Counsel participants on nutrition to help reach fitness goals.
- Utilize effective record-keeping system for tracking customer information.
- Lead zumba, aerobics, yoga, core strength, pilates, boxing and kickboxing classes.
- Promote fitness classes to boost gym attendance.
- Collaborate with other fitness professionals to develop and implement new programs.
Customer Service-Account Specialist & Sales Support
Refrigiwear
09.2016 - Current
- Strengthened relationships with key accounts through consistent follow-ups and updates on ongoing issues or initiatives.
- Acted as a liaison between customers and other departments, ensuring timely communication and resolution of complex issues.
- Increased upselling success by identifying customer needs and recommending appropriate products or services.
- Earned recognition as a top performer within the team, consistently meeting or exceeding individual and team targets.
- Improved customer satisfaction by efficiently addressing and resolving account issues.
- Mentored new hires on company policies, procedures, and best practices for optimal performance in their roles as Customer Service Account Specialists.
- Enabled smooth transitions during periods of change or growth within the organization by effectively adapting to new systems or processes as needed.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Met customer call guidelines for service levels, handle time and productivity.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Zumba Instructor
06.2015 - Current
- Zumba fitness classes to over 30 students per class
- Instructed clients in safe dance techniques, protecting clients and preventing injury
- Virtual lessons, currently and during the pandemic, connecting to 5 different countries to teach classes and keep people healthy during challenging times.
Education
ZIN Zumba Instructor -
Zumba Fitness
Georgia Work Ready Certificate -
Silver
Certification - Persona Trainer
NCEP
Los Angeles07.2024
Certification - Holistic Nutrition
NCEP
Los Angeles06.2024
Skills
- First-Aid and CPR
- Certified NCEP Personal Training
- Client Engagement
- Active Listening
- Passion for fitness
- Strength training
- Exercise program design
- Motivational Coaching
- Zumba Instructor
- Spanish/English
- Leadership skills
- Personal training and coaching
- Flexibility and Mobility
- Health and wellness
- Weight Management Strategies
- Corrective Exercise Techniques
- Activity Planning
- Core Strength Development
- Fitness instruction
- Group Fitness Instruction
- Boot Camp Training
- TRX Suspension Training
- Pilates Instruction
- Certified in CPR/AED
Timeline
Group Fitness/Personal Trainer
CR Fitness
03.2023 - Current
Customer Service-Account Specialist & Sales Support
Refrigiwear
09.2016 - Current
Zumba Instructor
06.2015 - Current
ZIN Zumba Instructor -
Zumba Fitness
Georgia Work Ready Certificate -
Silver
Certification - Persona Trainer
NCEP
Certification - Holistic Nutrition
NCEP
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