Open To Work
Jenny Orr
Wylie,TX
Work Preference
Summary
Detail-oriented administrative professional with expertise in escrow processes and a track record of enhancing operational efficiency in fast-paced environments. Strong collaboration skills drive team success, supported by effective written and verbal communication. Organized and proactive, consistently delivering value through streamlined operations.
Overview
23
23
years of professional experience
Work History
Escrow Assistant
Tiago Title
Dallas, Texas
07.2025 - 08.2026
- Maintained comprehensive records of escrow transactions and client interactions for precise reporting and compliance.
- Coordinated ordering of demands, HOA statements, evidence of insurance, and other required documents to ensure timely processing.
- Collaborated with lenders and real estate professionals to streamline operational processes.
- Handled incoming calls and inquiries about escrow processes to improve client understanding and support.
Health Insurance Specialist
Residual Brothers LLC
Atlanta, GA
01.2024 - 05.2025
- Oversaw daily patient enrollment operations, ensuring accurate verification of eligibility requirements and timely collection of premiums.
- Delivered customer service support by addressing inquiries about health plans and benefits, facilitating informed decisions.
- Guided clients in navigating coverage options and benefits to enhance their understanding of available resources.
Accounts Assistant
Exponential Freedom
Atlanta, Georgia
09.2023 - 07.2024
- Managed general ledgers and account statements, ensuring accuracy and compliance.
- Prepared monthly financial reports for management review, facilitating informed decision-making.
- Assisted senior accountants with administrative tasks during peak periods, ensuring uninterrupted workflow.
- Coordinated priorities, deadlines, and workflows to enhance efficiency of business operations.
Closing Specialist
WFG Lender Services
Plano, TX
03.2020 - 11.2022
- Coordinated scheduling of closing appointments, optimizing timelines to meet transaction deadlines.
- Communicated with customers, lending personnel, and title companies to effectively coordinate closing activities, enhancing collaboration and clarity.
- Reviewed closing documents for accuracy and ensured compliance with regulations, facilitating smooth transaction processes.
- Reviewed title commitments for liens or encumbrances that could affect the sale of property.
Escrow Officer
Sendera Title
Dallas, TX
06.2018 - 03.2020
- Oversaw escrow accounts, ensuring accurate disbursement of funds.
- Facilitated smooth closings by effectively communicating with clients, lenders, and agents.
- Conducted thorough title searches for property ownership and lien records.
- Gathered information necessary for processing transfers including deeds, mortgages, titles and encumbrances.
- Assisted in training new staff on escrow processes and best practices.
- Built strong client relationships through consistent communication and support.
Post Closing Specialist
OSN Texas, LLC
Plano, Texas
02.2017 - 03.2018
- Reviewed post-closing documents to ensure accuracy and compliance with company standards, supporting seamless transaction finalization.
- Coordinated communication among clients, lenders, and internal teams to efficiently resolve issues, enhancing overall service delivery.
- Trained new team members on post-closing procedures and best practices, fostering a knowledgeable and effective team environment.
- Analyzed discrepancies in closing documents and facilitated prompt corrections.
- Prepared loan packages for final review and approval.
- Reconciled closing costs with lender's HUD statements before fund disbursement.
Title & Escrow Administrative Closing Specialist
Nickell Law Office dba Fidelity National Title
Richardson, Texas
03.2003 - 03.2013
- Coordinated communication among clients, agents, and lenders to facilitate smooth closings.
- Resolved title issues by promptly collaborating with legal teams and property owners to ensure transaction integrity.
- Reviewed title commitments for liens or encumbrances that could affect the sale of property.
- Ensured timely processing of loans by monitoring progress throughout the entire process.
- Maintained organized records of transactions and documentation for audit purposes.
- Delivered customer service by identifying needs and recommending tailored solutions to enhance client satisfaction.
Skills
- Escrow processing
- Title procedures
- Funds disbursement
- Transaction processing
- Closing coordination
- Loan documentation
- Transaction management
- Problem solving
- Attention to detail
Timeline
Escrow Assistant
Tiago Title
07.2025 - 08.2026
Health Insurance Specialist
Residual Brothers LLC
01.2024 - 05.2025
Accounts Assistant
Exponential Freedom
09.2023 - 07.2024
Closing Specialist
WFG Lender Services
03.2020 - 11.2022
Escrow Officer
Sendera Title
06.2018 - 03.2020
Post Closing Specialist
OSN Texas, LLC
02.2017 - 03.2018
Title & Escrow Administrative Closing Specialist
Nickell Law Office dba Fidelity National Title
03.2003 - 03.2013