Jenny Perez
Salt Lake City
Summary
Dynamic phlebotomist with experience at Grifols Biomat USA, skilled in venipuncture and patient care. Proven ability to enhance donor experiences through compassionate communication and meticulous record-keeping. Adept at multitasking. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Grifols Biomat USA
Salt Lake City, UT
03.2026 - Current
- Collected and processed blood samples following established safety protocols.
- Maintained accurate records of donor information and sample tracking systems.
- Assisted in training new staff on phlebotomy techniques and best practices.
- Ensured compliance with regulatory requirements during donation procedures.
- Monitored donor reactions post-donation to ensure safety and comfort.
- Conducted quality control checks on equipment used for blood collection processes.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Receptionist
Teleperformance
Salt Lake City, UT
03.2022 - 02.2023
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Coordinated appointment scheduling for executives, optimizing calendar management.
- Processed incoming and outgoing mail, maintaining accurate records of correspondence.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
East High School
Salt Lake City, UT05-2015
Skills
- Venipuncture
- Order of draw
- Patient care
- Blood collection
- Multitasking Abilities
- Customer service
- Schedule appointment
- Answering phone calls
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Phlebotomist
Grifols Biomat USA
03.2026 - Current
Receptionist
Teleperformance
03.2022 - 02.2023
High School Diploma -
East High School