JENNY POMBO
Miami,FL
Summary
I am a Florida-Licensed life and health insurance agent. I have worked in the customer service field for several years and know not only what is expected, but how to do it efficiently and in a way that best suits the clients needs. I am an enthusiastic and reliable employee who is dedicated to delivering the highest quality service to every client.
Overview
10
10
years of professional experience
Work History
Health Insurance Sales Agent
HEALTH FAMILY INSURANCE
08.2014 - Current
- Prepared necessary paperwork to process insurance sales and renewals
- Presented account proposals in a professional and timely manner
- Researched coverage and premium options and supplied clients with the best coverage available
- Managed over 1000 policy renewals each year
- Compiled coverage and rating information in an accessible format
- Promoted client retention through high-quality service and follow through
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
- Coordinated customer facing webinars and business meetings
- Organized personal and professional calendars, including reminders for upcoming meetings and events
Life Insurance Agent
HEALTH FAMILY INSURANCE
08.2014 - Current
- Booked appointments
- Explained policies, benefits, and types of life insurance
- Delivered benefits
- Negotiated coverage to best suit client's needs
- Sold term & IUL life insurance
Education
MBA - International Business
Strayer University
Florida, United States06.2018
Bachelor of Arts - Chinese Studies
BEIJING LANGUAGE AND CULTURE UNIVERSITY
BEIJING, CHINA07.2012
Skills
- Knowledge of insurance policies and product
- Risk assessment and evaluation
- Customer service-oriented
- Salesmanship and negotiation
- Understanding of financial planning
- Policy underwriting
- Insurance market knowledge
- Regulatory compliance
- Claims handling
- Data analysis interpretation
Timeline
Health Insurance Sales Agent
HEALTH FAMILY INSURANCE
08.2014 - Current
Life Insurance Agent
HEALTH FAMILY INSURANCE
08.2014 - Current
MBA - International Business
Strayer University
Bachelor of Arts - Chinese Studies
BEIJING LANGUAGE AND CULTURE UNIVERSITY