Shireen Cain
Willoughby,OH
Summary
Driven Health Insurance Broker with [Number] years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
9
9
years of professional experience
Work History
Health Insurance Sales Agent
Mutsko Insurance Services LLC
03.2021 - Current
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Researched and identified potential new markets.
Recruiter
Just In Time Staffing Inc.
10.2019 - 04.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Studied job descriptions and qualifications to determine applicant requirements.
Bartender/Server Shift Leader
Paninis
08.2014 - 11.2019
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Public Health
Ohio University
Athens, OH05.2017
Skills
- Account Management
- Insurance Program Analysis
- Team Goals
- Sell Policies
- Persuasive Negotiations
- Customer Service
- Administrative Support
- Insurance Sales
- Product Knowledge
- Professional Development
- Licensing Requirements
Timeline
Health Insurance Sales Agent
Mutsko Insurance Services LLC
03.2021 - Current
Recruiter
Just In Time Staffing Inc.
10.2019 - 04.2021
Bartender/Server Shift Leader
Paninis
08.2014 - 11.2019
Bachelor of Science - Public Health
Ohio University
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