Jennifer Pruss
Patchogue,NY
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
27
27
years of professional experience
Work History
Social Work Assistant 3
OPWDD-Long Island DDSO
12.2015 - Current
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Coordinated referrals to community services to help clients obtain needed support.
- Conducted home visits across Suffolk County to check on patients' well-being.
- Managed a caseload of over 50 individuals.
- Provided leadership, guidance and support to staff members.
Bank Teller
Bank Of America
12.2012 - 11.2017
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Turned in excess cash to maintain drawer security.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Office Manager
J.R.H. Contracting Inc.
07.1996 - 11.2012
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
BBA - Social Work
Stony Brook University
Stony Brook1992
Skills
- Excellent Communication
- Critical Thinking
- Active Listening
- Organization and Time Management
- Written Communication
- Planning and Coordination
Timeline
Social Work Assistant 3
OPWDD-Long Island DDSO
12.2015 - Current
Bank Teller
Bank Of America
12.2012 - 11.2017
Office Manager
J.R.H. Contracting Inc.
07.1996 - 11.2012
BBA - Social Work
Stony Brook University
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