Jenny Rios
Lauderhill
Summary
Dedicated and detail-oriented Licensed Community Association Manager (LCAM) with extensive experience in property management, budgeting, and compliance. Adept at implementing regulations, managing projects, and improving operational efficiency. Bilingual in English and Spanish with excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
On-Site General Manager
MONAD TERRACE CONDOMINIUM ASSOCIATION | KW PROPERTY MANAGEMENT
02.2023 - Current
- Facilitate all unit owner matters and enforce compliance with community regulations.
- Spearhead a comprehensive 558 litigation process including investigations and project management.
- Oversee multimillion-dollar budgets (up to $4.7 million) ensuring thorough financial reporting and variance analysis.
- Manage diverse renovation projects, such as façade painting, waterproofing, and irrigation replacement.
- Supervise, recruit, and train association staff and manage vendors and contractors effectively.
- Organize board meeting agendas and minutes; actively participate in board meetings.
On-Site Property Manager
ELOQUENCE ON THE BAY ASSOCIATION | KW PROPERTY MANAGEMENT
05.2022 - 02.2023
- Managed community member relations and maintained compliance with established regulations.
- Successfully handled 558 litigation processes and settlements, ensuring a smooth resolution.
- Oversaw monthly financial reporting and conducted budget analyses.
On-Site Floater Property Manager
ONE MIAMI MASTER, EAST & WEST ASSOCIATION | KW PROPERTY MANAGEMENT
01.2022 - 05.2022
- Directed unit owner relations for both East and West Towers, ensuring high levels of satisfaction.
- Recruited, trained, and managed front desk and administrative staff, enhancing operational efficiency.
- Facilitated architectural modification processes and managed project oversight, contributing to property enhancements.
Assistant Property Manager
OCEAN ONE CONDOMINIUM | KW PROPERTY MANAGEMENT
02.2020 - 01.2022
- Managed payroll and vendor invoicing, enhancing financial accuracy and efficiency.
- Assisted in property maintenance oversight and compliance with architectural standards.
- Conducted inspections and coordinated improvement projects, ensuring timely completion.
Administrative Assistant
JADE OCEAN CONDOMINIUM & HOLLYWOOD PARK CONDO | FIRSTSERVICE RESIDENTIAL
06.2018 - 02.2020
- Provided exemplary customer service to residents and managed community inquiries efficiently.
- Prepared and submitted architectural modification packets for board review.
- Maintained inventory and managed access systems for residents and staff.
Education
Associate degree - psychology
Fullerton College
Fullerton, CA01.2014
Psychology Courses
University Pontificia Bolivariana
11.2006
Skills
- Property Management: Extensive experience managing community associations and handling unit owner matters
- Financial Management: Proficient in budgeting, financial reporting, and account management with a proven record of overseeing budgets up to $47 million
- Software Proficiency: Highly skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Jenark, Nexus, UKG, VirtuLink, Connect, and CamAcct, Ventaca
- Regulatory Compliance: Knowledgeable in architectural modifications, compliance, and enforcing building policies
- Project Management: Successful in overseeing various improvement projects, including façade renovations and irrigation system replacements
- Recruitment & Training: Expertise in hiring, training, and supervising staff while fostering a positive work environment
Certification
- Florida Licensed Community Association Manager (LCAM) 51101
Timeline
On-Site General Manager
MONAD TERRACE CONDOMINIUM ASSOCIATION | KW PROPERTY MANAGEMENT
02.2023 - Current
On-Site Property Manager
ELOQUENCE ON THE BAY ASSOCIATION | KW PROPERTY MANAGEMENT
05.2022 - 02.2023
On-Site Floater Property Manager
ONE MIAMI MASTER, EAST & WEST ASSOCIATION | KW PROPERTY MANAGEMENT
01.2022 - 05.2022
Assistant Property Manager
OCEAN ONE CONDOMINIUM | KW PROPERTY MANAGEMENT
02.2020 - 01.2022
Administrative Assistant
JADE OCEAN CONDOMINIUM & HOLLYWOOD PARK CONDO | FIRSTSERVICE RESIDENTIAL
06.2018 - 02.2020
Psychology Courses
University Pontificia Bolivariana
Associate degree - psychology
Fullerton College
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