Jenny Rosales
Reno,NV
Summary
Detail-oriented case management professional with extensive experience using court and probation systems to maintain accurate records and track compliance. Skilled in Microsoft Office, CJIS, Odyssey, Vinelink, and related tools. Trusted for organized documentation, timely follow-up, and cross-agency communication that supports client success.
Overview
10
10
years of professional experience
Work History
Case Manager
Alternative Sentencing Unit
Reno, Nevada
07.2026 - Current
- Case manage misdemeanor clients through Washoe County Justice Courts.
- Monitor compliance with agency standards by maintaining accurate case documentation.
- Utilize various systems and software daily such as; Microsoft Office, eProbation, AverHealth, Precision Kiosk Technologies, Vinelink, OSM, CJIS, Webmug, Odyssey, Outlook, and Tiburon. Certified Ohio Risk Assessment system.
- Communicate with courts, officers, and service providers about case status.
- Maintain accurate case records and documentation according to agency guidelines.
Case Manager
Department of Alternative Sentencing
Reno, Nevada
09.2016 - 12.2025
- Performed drug and alcohol screenings to ensure adherence to regulations.
- Monitored clients' adherence to alternative sentencing requirements and scheduled appointments to support compliance.
- Coordinated court referrals, compliance documents, and case records.
- Conducted orientations on court referred clients.
- Created profiles in various systems for accurate case management records.
- Imposed and collected fees associated probation and drug testing.
- Provided case management services, including intake, assessments, referrals, resource and client support.
- Facilitated communication between clients, families, courts, social services and other agencies to ensure client needs were met.
- Supervised clients out of Reno Justice Court General Probation, Sparks Justice Court General Probation, Enhanced Pre-trial, Basic Pre-trial, and Sparks Recovery Court.
- Prepared and electronically filed case-related documentation and reports with the appropriate courts in accordance with established procedures.
Education
* - General Studies
Feather River College
Quincy, CA06-2009
High School Diploma -
Sparks High School
Sparks06-2006
Skills
- Team collaboration
- Relationship building
- Goal setting
- Case management systems
- Case documentation
- Organizational skills
- Time management
- Bilingual (Spanish)
Timeline
Case Manager
Alternative Sentencing Unit
07.2026 - Current
Case Manager
Department of Alternative Sentencing
09.2016 - 12.2025
* - General Studies
Feather River College
High School Diploma -
Sparks High School